I want to install mid server in my pdi bcoz of windows of 12 how can i troubleshoot this

Entry Point- Service Mapping

Hi, We are implementing Service Mapping in our instance. I want to explain to my clients what exactly is the entry point for an application service. Can anyone explain me what exactly is an entry point?   Thanks, Pranita

how exactly calculation for CMDB health dashboard for completeness worked?

Hello All, I have only one attribute configured as  mandatory i.e. company and there are around 8 to 9 attributes are defined as recommended attribute. I know lot of them are not populated still system shows 97% complete for completeness dashboard. H...

Oracle Cloud Infrastructure (OCI) Discovery

Hello, We are long time users of Service-Now Discovery and long time users of Oracle Cloud Infrastructure (OCI).  We have always only used Horizontal IP based discovery for OCI.  However, now we want to get the Cloud Discovery working for OCI. I am h...

PDB are not getting discovered through Oracle Cloud Discovery

Hi All,We are trying to discover Pluggable database which in Cloud and followed all the perquisites as mentioned in the below document. We are able to discover the Container database and also created user in the CDB level. But PDb database are still ...

Operation denied while uploading the file to SFTP Server.

Hi All,We are implementing an integration to upload the data to a SFTP server. Export sets are used to export the data to MID Server and Post script under scheduled data export is being used to then send the file to SFTP server.Further, post script i...

ThousandEyes Alert Integration - Impacted Services Not Populating

Environment: ServiceNow (Yokohama) Issue: We have ThousandEyes integrated with ServiceNow Event Management.  We are using a subflow to populate the impacted services on the alert, but it is returning blank values. Current Flow:ThousandEyes → Event Ru...

Alert Remediation - Auto solve incidents using remediation

Hi Guys, I'd like to know if ServiceNow has the capability to automatically resolve incidents by taking actions such as restarting a server when it goes down during the remediation process For instance, in the event of a server outage, ServiceNow sho...

ARTICLE: Alert Correlation Rule Advanced Script

Requirement: Correlate Alerts of all CIs coming from same Location and from a specified Source containing specific Description: Solution:1) Create an Alert Correlation Rule with Advanced checked 2) Specify the filter which should be considered as Sec...

Unable to publish the Discovery pattern

Hi Experts, I am seeing a weired error in my instance wherein I m not able to publish the pattern. I have checked each and every step with utmost attention and could not find any syntax error.  Things I have checked are:- Syntax errors in each step.-...

SCCM Service Graph Connector

Hello Experts,Setting up for SCCM service Graph. It gives below error : Using different PORT rather than default.The SQL DB is Windows Authenticated based and we have service account for that createdFirewall Ports are opened.     Thanks 

Handling unnecessary IP Address records

It is assumed that all IP addresses obtained are registered in the cmdb_ci_ip_address table.A column in this table.・Configuration Item・NicRecords with these two items set to "empty" are considered unnecessary and can be deleted.(First of all, is this...

Recommended Azure VM series for ServiceNow MID Server

Hi Experts, Our Azure team has asked us below two questions :   Is there any document that defines outbound data transfer from MID server to ServiceNow cloud intance i.e. Azure cloud to outside data flow volume - Data discovered by MID server in Azur...