Aruba WAP Discovery
Hi Experts, Does anyone have the pattern to discover aruba wap devices or any guidance will also help on how to write a pattern. Thanks.
Forum Posts
serial number is getting updated wrongly form service now discovery
Ci s class has been changing from network to switch and again from switch to network and serial number is getting updated as JAF1750BPGG_2 or _2 instead of JAF1750BPGG There few Mid servers getting incorrectly updated due to discovery. When we tried...
Enhancements to Couchbase Discovery - Discover secured (HTTPS/TLS) Couchbase instances
Technical Article: Enhancing ServiceNow Couchbase Discovery (SSL, Naming, & XDCR)Overview:This article outlines a reusable customization for the Out-of-the-Box (OOTB) ServiceNow Discovery pattern for Couchbase.Organizations running Couchbase in produ...
MID-less vs MID ACC configuration
My customer wants to deploy ACC-V to 11,000 End User Devices and because those devices are air-gapped i.e. do not have access to an on-prem MID Server we are thinking of a MID-Less ACC installation. What I need to know is what are the pros and cons...
Resolved! Discovery - SQL DB and instance relationships
Hi, just starting with auto discovery and have found that the SQL DB and SQL instance relations seem to be the wrong way around. Auto discovery is using a 'contains::contained by' relationship, where the instance is the PARENT of the db. This resul...
How to prevent parallel execution of Subflow
Hi, We have a subflow that is triggered by an alert management rule. Inside the subflow, we added a 5 minute wait condition as per the requirement, after which an incident is created.If the alert is updated within those 5 minutes, the alert managemen...
Router Discovery vs IPAM-driven subnet population
Hello All, I am looking for perspectives from the community on Router Discovery vs IPAM-driven subnet population.If an enterprise already has authoritative IPAM (e.g., Infoblox) and imports subnets via the Infoblox Service Graph Connector, what are t...
Resolved! Discovery Duplicate remedy
Hello Everyone, Can anyone please let me know how can I create De Duplicate Task manually?Do I have write script for this?Thanks
Difference Between Orchestration, Automaion and Flow designer or Process automation
Hi Can anyone tell me difference between Flow designer or Process Automation & Orchestration and Automation. Is flow designer comes under orchestration? Much confused Thanks-Vamshi
Approach for Technology Portfolio Alignment - Applications in cloud (Azure) + PAAS
Hi Team,I’m looking for guidance on devising a Technology Portfolio Management (TPM) with a predominantly cloud-first footprint.Current state:Majority of applications are hosted in Azure (mix of IaaS and PaaS), with a smaller footprint in an on-prem ...
Resolved! Under the hood question for Granular Delegate Tasks (expert needed)
I found surface level information about Granular Delegates/Delegation Rules - but need input from anyone that has experience with the code behind the scenes. My question: "Is there a simple way to see all of the HR Tasks that have been Delegated to m...
Resolved! Use PasswordState as external credential storage
Hello,We are experimenting Discovery and wondering if anyone as ever integrated ClickStudios' PasswordState vault as an external credential storage. We know that CyberArk integration is already available but maybe someone could share its JAR file for...
Resolved! What role should be there to see service dashboard in Service Operations Workspace?
I considered providing access to the Service Operations workspace for the user persona, specifically the service owner. However, assigning only the role did not grant access to SOW. After assigning the ITIL role, the user gained access to SOW but sti...
Uninstallation of "ITOM/OT SU Licensing" store app!
Hello Community, We have identified an older installation of the “ServiceNow ITOM/OT SU Licensing” store application in our production environment. Unfortunately, there is no documented history explaining why it was originally installed.Currently, cl...
Switch from Calculated Application Service Map to Tag-Based Application Service Map?
BackgroundWe have a goal to start using Service Mapping for a customer and I wanted to try out Tag Based Service Mapping on an already existing Application Service that they handle manually by using Calculated Application Service and adding relations...
