Hi All,I would like some clarification on the expected behavior for ServiceNow Discovery when discovering new Windows SQL Servers.A few months ago, we successfully implemented Windows Discovery using a dedicated service account.Windows Discovery is c...
Below is the script I have written to build the relationship between my generic application and SAP Central SErvices application. But it always ends up with post processing errors as below. Post-sensor script "SAPTEST - Build Relationship" failed due...
Hi Team, I understand that Maintenance Rules add the matching CIs to em_impact_maint_ci. My question is what happens next when an alert is generated for a CI that is under maintenance.Does ServiceNow automatically mark the alert as Maintenance = true...
Hello Everyone, I am trying to complete this task from Discovery Fundamentals, module 6 - Task: Create iTunes Process Classifier. Please see attached images for reference with regards to the requirements. The problem is I wasn't able to validate the ...
Hi, Can any one please guide me how to call Schedule jobs by using ATF
I have installed plugin 'Predictive Intelligence for Incident Management' . after installing I got OOB templates for similar open incident, similar resolved incident, etc. I have trained them and ML solution is created. How I can enable them in Agent...
What happenedThe OOB 'MSSql DB On Windows' pattern was handed a 'cmdb_running_process' record with a stale PID. SQL Server had restarted, and Windows had reassigned that PID to a different process. The pattern resolved the PID live, got back the othe...
Hi All, I would like to check with you on your experience utilizing Agent Client Collector Discovery?Does any huge impact on the host machine?As based on my past experience (many years ago) it does impact the host time to time.Hence I would like to s...
Hello, We have a requirement to discover AWS Connect applications and its related resources.We have the AWS Cloud Discovery set up with ServiceNow and we are bringing in resources for k8s. kinesis, bedrock etc.,Does it cover AWS connect as well with...
Hi Community,I am designing an incident model using CSDM for AWS/Azure discovered resources and would like to understand the recommended ServiceNow approach.My requirement is:We have multiple Application Services.Each Application Service may have an...
Good Friday Afternoon, I am wondering if one of the ITOM Rangers could expound on the rules and procedures that the Discovery Admin Workspace uses to create Discovery schedules based on InfoBlox SGC input. What we are seeing is that it did create a n...
Hi Community,Our VMware Team have confirmed that we do not have a vCenter Server managing the ESXi hosts. Each ESXi host is standalone and has its own IP address.For ServiceNow Event Management, should we configure a separate connector instance for e...
We are getting data using JDBC with specific SQL query but while using last run datetime it is throwing error meanwhile same query works fine when it is disabled. Error: com.microsoft.sqlserver.jdbc.SQLServerException: Incorrect syntax near the keywo...
A Data Manager Retirement Policy has been created with the following configuration:Retirement Definition: TruePolicy Filter: CIs are associated with the filterNeeds Review: UncheckedRetire Schedule Job – Run As: User has the Admin roleAlthough the po...
Hi everyone,After a successful IP-Based Certificate Discovery, I can see relationship records being created in CI Relationships [cmdb_rel_ci].I'd like to understand:Where can I verify which relationships were generated by Discovery?If I want Discover...
