Hey Community! I'd like to share an issue we recently encountered with the Service Graph Connector for Meraki (x_caci_sg_meraki) and provide a temporary workaround that helped us restore functionality.Since this integration is delivered through a thi...
Since Zurich release, we have been getting self-health monitoring alerts for 'Slow event rule warning'. How do you adjust the threshold and severity of these? The alert isn't listed in the Self-health Monitoring rules. I can't find any documentatio...
Hello!I am setting up some addtitional Discovery for certificates. We have some servers where we want to Discover Certificates only.I use Discovery behavior; and set that up with a Functionality defintion "tls_ssl_certs" (Discovery Port Probe) and I ...
As the Cloud Dimensions CMDB administrator, using the Duplicate CI Remediator wizard (De-duplication tasks), remediate the duplicate Windows Server CI found on the de-duplication task list to meet the following requirements: Solution: From the Window...
Hi All,We need to discover the Wireless Access Points (WAPs) connected to the Cisco C9800 Wireless LAN Controller (WLC).The WLC IP address has been successfully discovered as a Network Switch. However, while validating the discovery patterns, the Net...
I seem to be coming across issues patching/upgrading MID server instances this morning with pre-checks failing due to install.service-now.com instance unavailable. Anyone else having this issue and reported a case to Hi/NowSupport?
Dear All, We are trying to configure and discover Windows server using WinRM over WMI.The below parameters are enabled on the Mid Server :-mid.windows.management_protocol - WinRMmid.powershell_api.winrm.use_ssl - truemid.powershell_api.winrm.remote_h...
Hello,We are trying to discover Brocade G720 fabrics using SNMPv3. Unfortunately, we haven’t had any success. We are also unable to retrieve information via SNMP using SNMPWALK. It does not appear to be a username or password issue, because we receiv...
Hii have started service mapping, and I get errors on the entry point, and after talking to my architecture team, it seems I have a SaaS waf and LB before I get to the applications. I tried to skip them, but the IIS server, only accepts the outside d...
Has anyone used the out-of-box RabbitMQ discovery patterns? I'm no Rabbit expert, but the patterns appear to have multiple faults in both logic and commands. I've fixed many issues, but not knowing how a Rabbit cluster should look in ServiceNow makes...
Hello Everyone, How do we bring Azure DevOps Pipelines in ServiceNow. We are not using 'Cloud Service Catalog' for now. Is something we need to manually import in Pipelines ? or any other method ? Thanks
There are currently 768 servers where the CMDB status is marked as both Retired and Installed. As part of the monitoring policy cleanup, we need to retain only the servers with Installed status and remove the Retired entries from the policies. Could ...
Hi , We have opsgenie configured to generate incidents.Support team is manually updating the configuration item on incident.Does the connector support auto mappings of related CI.Anyone aware ? Note:Event management is not installed.
We have implemented ServiceNow Discovery and configured schedules to perform scan. We need to run only Workstation scan during the day. If we add the behavior as WMI then it scans both Workstation and Servers.We won't be able segregate the IP ranges ...
We have implemented an AWS Load Balancer in front of two MID Servers. When the load balancer receives SNMP traps, it forwards each trap to one of the MID Servers, which then processes the trap and inserts the corresponding event into the em_event tab...