Hi Team,I am preparing for CIS-Service Mapping exam as part of this I am working on the attached lab content but provided widows credentials not working please suggest how can I proceed further
Hi all,We're designing our process for handling unauthorized changes detected on CIs, and I'd like the Community's view on how responsibilities should be split. I'm not asking how to clear the Unauthorized checkbox. I'm asking who should own each dec...
Hi Team, I would like to set FQDN field to Name field in Discovery so that Discovery should pull the FQDN value to Name field instead of hostname. Please suggest how and where to set this? ThanksPrashant
Hi, I found a couple of articles related Exadata Discovery including a good document with all the steps someone else used to discover all the Exadata components (link below).https://www.servicenow.com/community/itom-forum/here-s-how-you-can-discover-...
Hello Team,We are using Tag-Based Discovery in ServiceNow and have configured tags to identify and list Configuration Items (CIs). The functionality is working as expected, and the discovered results correctly display the CIs associated with the sele...
We are trying to correlate alerts from Dynatrace and VMware vRealize in ServiceNow Event Management based on the relationship between their associated CIs.Our scenario is:The Dynatrace alert is bound to CI-A.The VMware vRealize alert is bound to CI-B...
Hello ServiceNow Community, I am seeking advice on how to best configure ServiceNow Discovery for virtual Citrix NetScaler load balancers. According to the documentation, virtual NetScaler load balancers are not fully supported, and I'm looking for a...
Hi All, Please anyone help me on this. screenshot attached.I am getting a bug while discovery of Citrix Netscaler Load balancer, Its runnning on Virtual Server as a load balancer.I am trying to discover 3 IP addresses for load balancers which are con...
Hello All, I'm currently working on setting up SNMP-based Discovery in ServiceNow for our Citrix NetScaler environment. We have a mix of SDX appliances hosting multiple VPX instances, and I want to understand the best way to approach this using Servi...
Hi All , I am trying to discover linux Server . All the ports and credential are working fine . The discovery schedule is showing error at the Citrix Netscaler SDX pattern with error message as { "status" : "GRACEFUL_TERMINATION", "message" : "There ...
Hi, Does anyone successfully configured service mapping in a Citrix NetScaler environment? if so please share the procedural document on sidenotes due to organizational security policy ssh port is not permitted in our environment..
Hi Community We've upgraded from Paris to Rome last year and we've noticed that sometmes our netscalers are being classed as Citrix Netscaler SDX devices. In the screenshot, this was one discovery with both Netscaler nodes. One of the nodes was disco...
HiI am having lots of trouble getting the default Citrix Netscaler pattern to work. One of two things happens:- The pattern stops at "get vservers table" in the identification section. In debug mode the connection fails to the snmp device 8/10 times-...
Hi,I'm running a discovery process for certificates.I read this article: https://docs.servicenow.com/bundle/sandiego-it-operations-management/page/product/discovery/concept/run-cert-discovery.html#run-cert-inventory-mgmt-import My goal is to discov...
Hello, We are trying to discover the F5 GTM device via ServiceNow Discovery. Unfortunately, both SNMP and REST patterns are targeting only F5 LTM devices. Does anyone have a clear solution for populating all the info from F5 GTM into the CMDB? We ar...