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Resolved! Behaviors and Probes

Hello! I am using Behaviors for Discovery schedules. For the behavior, we have 2 phases for Functionalities:Phase 1: every other protocol, no SSHPhase 2: SSH only I noticed that during discovery, the Shazzam probe only tries Phase 1 protocols and ign...

mihai1107 by Tera Contributor
  • 326 Views
  • 4 replies
  • 0 helpfuls

Resolved! Service account for Servers(Windows/Linux/ESX/Solaris) for Discovery

Hi all,The prerequisite for ServiceNow discovery is network connectivity (open firewall ports like 22, 135, 443, 5985). We have 50 Servers (Windows/Linux/Solaris) for auto discovery and requested firewall/network team to open the ports (135/22). Do w...

baba by Tera Expert
  • 175 Views
  • 1 replies
  • 1 helpfuls

Resolved! HTTP Classifier not working after Yokohama patch 7

Hi everyone, we are using ServiceNow discovery and before Yokohama Patch 7 we could scan a Devices Webpage and the HTTP Classification Match would find the webpage and then it would kick off the correct pattern to run.Now Discovery is trying to authe...

Curt4 by Tera Expert
  • 902 Views
  • 4 replies
  • 3 helpfuls

Resolved! Discovery Error:n payload missing minimum set of input values for criterion (matching) attributes from identify rule for table [cmdb_ci_computer].

Hello All,   When I ran discovery,am getting below error.Can some one please help on this? CMDB Identification Error: In payload missing minimum set of input values for criterion (matching) attributes from identify rule for table [cmdb_ci_computer]. ...

salu by Mega Guru
  • 9914 Views
  • 8 replies
  • 0 helpfuls

AIX VIOS Visibility - A Simple Pattern Extension

I recently worked with a client who has a critical inventory of AIX servers supporting their business.  Baseline discovery cannot discern between AIX servers, and VIOS servers which are special releases of AIX dedicated to managing IO.  This makes it...

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Amazon S3 Spoke

Hi All, Anyone please let me know the process and configured required to setup amazon s3 spoke in the Instance and flows along with AWS setupRequirement is to have AWS S3 for migrating all attachments from ServiceNow to Amazon s3 bucket and as well a...

venkatkk by Tera Contributor
  • 2603 Views
  • 6 replies
  • 1 helpfuls

Resolved! Deletion strategy for CMDB CI

We have a requirement to delete CMDB CI records (windows) if they are not discovered after 90 days. This is not applicable for all but differes for few - Unix and ESX CI which comes with 60 days deletion period. Where to set Deletion CI configuration...

How to set Assignment Group on Alert based on Event Rule

Hi, In Event Management, can the Assignment Group on an alert be set directly using an Event Rule, if we want to rely only on Event Rules and not use Alert Rules, scripts or business rules? Can someone help me on this Thanks in advance!

Hari S1 by Tera Contributor
  • 800 Views
  • 8 replies
  • 2 helpfuls