How to fix duplicate records in CMDB?

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Seeking Advice on Managing Duplicate Data in CMDB

Hi, I'm encountering an issue with duplicate data in our CMDB (Configuration Management Database), and I'm seeking your insights on how to address it effectively.Our instance is tightly integrated with various tools like SCCM, SNOW, etc., receiving i...

Seeking Advice on Managing Duplicate Data in CMDB

Hi, I'm encountering an issue with duplicate data in our CMDB (Configuration Management Database), and I'm seeking your insights on how to address it effectively.Our instance is tightly integrated with various tools like SCCM, SNOW, etc., receiving i...

Windows gMSA Discovery Issues - Looking for ideas.

Presently in our environment we have a gMSA account configured for the purposes of discovering Windows Devices. It has been up and operational for about a year and a half. Recently it was brought to my teams attention that there are a handful of wind...

How does ITOM help streamline IT operations?

What are the challenges of ITOM automation and orchestration?

What are the most effective IT infrastructure monitoring tools for optimizing system performance?

What are the most effective IT infrastructure monitoring tools for optimizing system performance?

What are the best tools for identifying and resolving IT performance bottlenecks?

Table name that stores information about service account and discovery schedules

Hi All, I have a requirement to find the service account used while discovering a server. Is there any table that stores the information about the relationship between server and service account or relationship between discovery schedule and service ...

How can you enhance IT system operations with real-time performance monitoring tools?

Hi all What happens if "run after" discovery schedule is inactive???

Cannot choose size of Azure vm in Cloud Service Catalog

Hi all, I'm trying to create Azure vm by Servicenow Cloud Service Catalog.I already set up every steps for SCS,But cannot choose size of VMs.  Anyone solved this issue? Regards,Hank.

How to Map CI's form attached excel sheet to Affected Ci tab on change record?

Hello All, I just want to know how i can add particular class ci to change request in affected ci tab from the attached excel sheet? Suppose i have two column in attached excel sheet CI and Class , How i can fetch attached data to related list tab.an...