Hi, after having created a new dashboard, how do I access it again, or add it to the menu?

AWS Discovery : Unable to discover Server CI's

Hi All, We are migrating from On-Prem to Cloud infrastructure. Need your kind guidance for the below queries.  Currently we are in On-Prem, and we do have our service account configured in each Windows/Linux host machine and we do have credentials fo...

Retrieving URL Details for Website CIs Discovered by ServiceNow

We have a scenario where the business necessitates the collection of URL details for website Configuration Items (CIs) that have been identified and cataloged by ServiceNow Discovery.This information is crucial for our website class owners, as it ass...

AWS SNS subscription

Hello I am having problems with subscribing to an SNS topic from ServiceNow, the subscription is being listed in ServiceNow but the "Subscription URL" is showing as undefined, so we are unable to subscribe to it. these are the steps I have followed: ...

IP based discovery for Oracle Cloud Pre-requisites

Hi All,We tried discovering Pluggable Databases hosted in OCI and got response from HI team that there is no OOB pattern to discover them through CLoud based discovery. Is it possible to discover them through IP based Discovery? We have few PDB's in ...

How to restrict Record creation into CMDB using Pattern Pre/Post Script from a value in payload

 I Created a script to restrict records getting created but it is not working can someone help me on this 

change the AVI LoadBalancer pool CI name

Hi Team, I have a requirement for AVI LoadBalancer pool CIs to follow a Naming convention: "Tenant\LB pool@AVI cluster" so that it is clear based on the CI name which load balance the pool belongs to.Example: abcd-107\adbcd-prod-pool@avi-mgmt-de-bhoC...

Translation of configuration items

Hi all, I need to Translate the configuration item application(CMDB_CI_Appl) values listing in the servicenow portal with Dutch and French.  

Notify the group based on Assignment group change in incident.

Hi,I have a requirement wherein whenever the assignment group is getting changed for any incident , an email notificationmust be send to that group about this change.I am required to achieve this by using events . How should I proceed ? Also how can ...

How to download List view into excel

I need help to provide a button on top right corner to download list view as excel.I know i can go with export from list cloumn but i need a button. Thanks   

push pull connector and Source destination concept of Event Management integration.

Can someone please explain push pull connector and Source and destination concept of Event Management integration. Thnaks,VEER.

Location of CI

How to find the location of CIs in Discovery process and CMDB of Washington DC version on servicenow platform ?

When i discover duplicate CIs we move them to Retired. Discovery is changing the back to installed

Hi , When i discover CI i move them to Retired. Discovery is changing the back to installed. Can anyone suggest please how to fix this? Thank you.