Resolved! How to add computer to multiple AD groups using baseline Orchestration packs?
Has anyone added computers in AD groups usine OOTB activity packs? Or customised the packs?
Forum Posts
RITM and SCTASK not creating using this BR script.
Hi All,I am trying to create RITM and SCTASK from HR case record producer using BR script.I have created dummy cat item and added work flow.Now I'm trying to trigger from BR its not working.for cross check I tried using background script its working....
ITOM Discovery MID サーバーの外部通信要件について
ServiceNow の ITOM - Discovery で必要となるMID Serverの外部通信要件について、公式ドキュメントから読んで解決できない内容があり質問させていただきます。 ServiceNowMIDサーバの外部通信要件は「ServiceNowインスタンスへのHTTPS（TCP:443）のみ」または「ServiceNowインスタンスへのHTTPS（TCP:443）とOCSPレスポンダーへのHTTP（TCP:80）」のどちらが正しいでしょうか。 ・こちらの記事では外部接続要件とし...
Best practices/standards to populate CI relationship
Hello Community, We have created business application CI 's manually in service now but it is not showing any mapping like what are the server hosting that application etc . Can anyone help me if creating manual CI is a best practice? If yes, how rel...
service mappings for few services.
Hi Team,I am new to service mapping. We have a requirement to build the service mappings for few services. Few services are present on premises and few are on the azure cloud. What is the approach we have to follow to map the service. When will tag b...
Resolved! ACC-V for Windows 10 Professional
Hi Community,My organisation is looking to implement ITOM and ACC-V in our environment. Looking at the ServiceNow documentation, it appears that ACC-V support Windows 10 Enterprise, but not Professional. Source: https://docs.servicenow.com/bundle/van...
Failed to insert HAProxy in Discovery
Hello. During the discovery of a Linux Server, I'm facing the problem that HAProxy load balancers are not being inserted in the cmdb_ci_lb_haproxy. I'm getting the error message below, however I was not ablt to find any further information.Does anyon...
Discovery of Loopback Network Adapters that are subsequently removed
Does anyone know what the purposes of the glide.discovery.allow_loopback_adapters property is (which once worked for Router Discovery) when step 47 in the SNMP - Identify Shared Library removes network adapters with empty MAC Addresses? fyi...Loopb...
Resolved! List of all CMDB classes, attributes.
Hi, Where can I find a list of all OOTB CMDB classes and their attributes? I've searched the documentation but could find anything matching. Thanks.
License - CMDB Discovery
Hello All, We are currently building our CMDB. Have used ServiceNow discovery to discover our IT Infrastructure. Found close to 300,000 CIs(which is a lot). Is there a mechanism we can use to control what kind/eligible CIs to be discovered into CMDB?...
Rolling back background script
Hi all, We did run one background script unfortunately it went to loop and started updating all Change requests, so in between we killed that job to stop impact. Now rollback option not working . Is there any way to restore the records to previous st...
Resolved! Shazzam Probe not scanning all the IPs in an IP range
Shazzam probe input payload doesn't have the result for all the IPs in the provided IP range. Because of this, certain devices are not discovered. When we individually scan the missing IPs, we are able to discover the devices. Your help is much appr...
CMDB View Dashboard - breakdown using Portfolio, Service & Offering
Our configuration manager wants to have multiple drill down on the CMDB View Dashboard. The ones that he is looking for are drill down on portfolio, technical service & offering. I had a look at the data collected in cmdb_health_result table and I co...
Resolved! incdent is not showing in task field of alert form.
Hello Experts, When I have created the Alerts from the event. Incident Number is not showing in the task field of alert form, instead of incident number something different is showing. When I am clicking on the i button next to task field Incident fo...
Credentials Issue
Hi, when we "run Discovery" on Servers discovery account getting locked. How can we rectify this issue? Regards,Vini.
