Hi, We are looking to integrate Broadcom's CA Atomic tool with ServiceNow for Event management activities. But we are unable to find any relevant documentation. If anyone has process documentation for this requirement or have implemented this require...
Hi Experts, I need some guidance or any reference document about how network events and impacted services due to those network events handled in ServiceNow? Thanks in AdvanceAmit Thakur
How to get DB Name in the DB2 instance discovery
Hi Experts, Is anyone discovered NetApp Storage Ci's discovered? NetApp works on ONTAP API. Error Message# CI Type cmdb_ci_storage_server cannot be created since there are no attributes defined. Debug pattern to understand why no attributes have bee...
Hi AllI have some NetApp boxes to discover. I have installed SMI-S agent 5.2 on one of my MID servers and did the repository of one of the boxes for testing.The box was added via root privileges and same credentials were created as CIM credentials ...
I am having some issues around NetApp Storage Cluster-Mode discovery using Patterns. My accounts are correct using ONTAPI but I am getting the following error. <error> Failed to connecting to device Please verify you have valid credentials and the d...
Hi Team, I am trying to run discovery on netapp storage device and getting below error. Can you please let me know where i am going wrong?
In db2 discovery, we can able to populate cis in the DB2 Instances class but there is no cis present in DB2 Catalogs.Do we need to customize the pattern to get this data into the DB2 catalog class? (DB2 On Windows ) Regards,Kishor
Can someone provide a Discovery pattern for DB2 and IMS Database Catalogs. We are discovering the instances but the Database catalogs are not being discovered and there is no OOB pattern for Database Catalogs.
As per the requirement, i have to define the policy in CMDB Data Manager and attached the custom sub-flow.if configuration item is retired then Associated network adopter need to retired. but custom sub-flow is not getting triggered. sub-flow: ple...
Hi, I have an integration with CyberArk to retrieve all password used by our Discovery jobs. Is there any special characters not supported as part of the password?If so, is there a list of non-supported characters for ServiceNow Discovery passwords? ...
Hi All, We have UI Action called "confirm" to be visible users having problem_coordinator. Please find attached screenshot, but here users who are not having this role were able to see button. How can I find the issue why users without this role were...
For the mssql database after discovery I am able to see cis in MSFT SQL Instances [cmdb_ci_db_mssql_instance] and MS SQL DataBases [cmdb_ci_db_mssql_database] but there is no data present in cmdb_ci_database (Databases) class.How we can get data for ...
Hello, We are trying to discover storage array without host and trying to create HTTP classifier which will run pattern to perform HTTP call on storage array and get information. Can you please tell me how can it be achieved?
Has anyone known how to exclude VMs from being discovered? We have a requirement to exclude dev/test VMs from being discovered to align with our ITOM licensing quota. Currently, we have a vCenter discovery schedule that runs daily. I tried adding th...
