We are trying to discover a Linux Server using SSH Private Key Credentials. I have added the credentials in ServiceNow and tried to validate against the IP address, the credentials are validated. However, when I try to run quick discovery for the sam...
Hi , I have to integrate Splunk with ServiceNow to send all events created in Splunk to ServiceNow. If any of you have worked on this can you please give some inputs. Thanks, Ravi shankar
I'd like to know if there are major differences in functionality, easiness of use and set up for Cloud Management in Jakarta vs London.
GUYS, NEED YOUR HELP 1. HOW TO CREATE NEW CI MANUALLY AND IT SHOULD BE VISBLE IN CHANGE OR INCIDENT REQUEST2. HOW TO CREATE CI THROUGH DISCOVERY PLEASE HELP HERE
GUYS I NEED YOUR HELP ITS EMERGENCY, We are unable to find the device abcdefgh01 in CI list to add the devicefor creating the change request. We need to add the same for CMDB so thatit should reflect in CI list. When i search the above device in CI D...
We have enabled 1E tackyon in our instance. We wanted to update only one attribute to be updated by 1E tackyon. We have created reconciliation rule with 1E tackyon data source with lowest priority with this attribute. But 1E tackyon data source is up...
I want to get latest number of user table and assign the next number to new user. How to write in java script?
Hi, The article below mentions that we can Discover Oracle Catalogs using the "Oracle Catalog discovery pattern".We have the "Discovery and Service Mapping Patterns" application installed, and I also searched for "Oracle Catalog" in the Store, but I ...
Hi there, So - I've got an application service where the Service Map is shown below.The last node is created as a custom entry point type to a IP Address of a cmdb_ci_cloud_database record. I've made sure that the cmdb_ci_cloud_database has the IP ad...
Hi, Has anyone managed to discover NetBackup appliances before? We have a requirement to discover them for our CMDB but I'm drawing a blank. Thanks, Adam
We have many cameras deployed, most of which are IP based video cameras.Is there an OOB CI table or category for IP video surveillance equipment? If not, should I extend a CI table? Or just create a new category in the CI accessory table?What are you...
How easy to learn ITOM? Can anyone suggest to me some of the articles or any case studies to know about CMDB, Discovery, Event Management, and Certification Management?
Hey guys, I am wondering if anyone is currently using vcenter discovery in conjunction with IP discovery (OS level discovery via winrm/wmi/ssh). How are you guys handling the CIs that are created under each respective class? I am running into a scena...
Ok, I thought I knew this, but now I'm not so sure...What is the difference betweenstate: openstate: reopenI thought it was "new" alerts got state open as long as it was an active event/incident, and reopen whenever a closed alert got opened again.. ...
Hi everyone. We are having issues trying to connect to our Sectigo CA, for external certificate discovery. While ServiceNow credentials form requires "authentication key", "password" and "customerUri", (details here), Sectigo says (details here) any ...
