I am running discovery on Helsinki.During discovery, I encounter numerous Linux Servers where the SSH Authentication fails because of invalid credentials (it is a large diverse somewhat decentralized environment with multiple IT Departments).Classifi...
Hello,We have found AIOps to be instrumental in the automatic remediation of alerts and probable root cause analysis. So my question is, which data does AIOps analyze and machine learn?For example,- the huge amount of data collected so far by Service...
Hello, A Question from my Network Discovery issue. Let's say on an IP 10.0.0.1, I had a Cisco 2950 48P Switch configured. Now this is spare and I am configuring a new Cisco 9200 48 P with same IP and same name. Why discovery does not create a new CI...
Team, We know that Dynamic CI group is a new concept, it has benefits and limitations. My question is if we have an application service built by Dynamic CI Group, will it provide us any help in Event Management. Logically I don't see any logic to use...
Hi,Can someone guide me through on how to discover IP Camera and Voice Equipment classes using ServiceNow Discovery?Are there any other methods available apart from ServiceNow Discovery? Request for guidance here and any document to understand and le...
Expecting my NEW classifier (priority 9) for RUBRIK (storage) devices to trigger on finding the value "rubrik" in sysdescr but it does not. Discovery keeps classifying these devices as appliance as I have an SNMP classifier (priority 999) that trigge...
We removed the OID as per PRB1349444 . Now there are few devices which have stopped discovering in ServiceNow post we removed the OID: 1.3.6.1.4.1.8072.3.2 Has anyone faced this before , and what was your way out for this. Regards, Hanumant
I am having an issue with ADM Enhanced probe for discovery working for windows servers on San Diego. When I run a discovery against my server 10.141.245.200.I notice the input for ADM Enhanced probe, theres no TCP connection info for this connection...
Hi, I have tried to set up the Service Graph Connector for Intune. The Intune admin set up the application in Intune with Application Permissions and DeviceManagementManagedDevices.Read.All. I added the Client ID, Client Secret and Token ID (URL) i...
System Data management option is not available in our instance. is this required additional role or plugin?
Hi Experts, What is the best and efficient way to learn ServiceNow Discovery with practical examples? I have gone through the Now learning on demand course and able to understand the concepts but not entirely as I don't have much understanding of net...
Hi, I am trying to import a .txt file from an external SFTP server onto a MID server. Using the SFTP step 'Copy File' I have managed to access the file in the external environment but cannot get the data onto the target MID. (The step does say it is ...
Hello Servicenow Community, I am trying to integrate ServiceNow with AWS for cloud discovery.I set up a mid server on AWS and have an account ID of a sandbox account. Do I need both management and member accounts to discover the resources? What shou...
Hi Team, We have a requirement that need to auto populate " warranty expiration" field in the cmdb table is this possible to get the value from discovery ? how we can achieve this
Hello all, I am trying to integrate SCCM Integration (using Integrated authentication). But after configuring all the setup when i am clicking on Test Load 20 records. I am getting below error Has anyone faced this issue before. Can anyone please let...
