GUYS I NEED YOUR HELP ITS EMERGENCY, We are unable to find the device abcdefgh01 in CI list to add the devicefor creating the change request. We need to add the same for CMDB so thatit should reflect in CI list. When i search the above device in CI D...
We have enabled 1E tackyon in our instance. We wanted to update only one attribute to be updated by 1E tackyon. We have created reconciliation rule with 1E tackyon data source with lowest priority with this attribute. But 1E tackyon data source is up...
I want to get latest number of user table and assign the next number to new user. How to write in java script?
Hi, The article below mentions that we can Discover Oracle Catalogs using the "Oracle Catalog discovery pattern".We have the "Discovery and Service Mapping Patterns" application installed, and I also searched for "Oracle Catalog" in the Store, but I ...
Hi there, So - I've got an application service where the Service Map is shown below.The last node is created as a custom entry point type to a IP Address of a cmdb_ci_cloud_database record. I've made sure that the cmdb_ci_cloud_database has the IP ad...
Hi, Has anyone managed to discover NetBackup appliances before? We have a requirement to discover them for our CMDB but I'm drawing a blank. Thanks, Adam
We have many cameras deployed, most of which are IP based video cameras.Is there an OOB CI table or category for IP video surveillance equipment? If not, should I extend a CI table? Or just create a new category in the CI accessory table?What are you...
How easy to learn ITOM? Can anyone suggest to me some of the articles or any case studies to know about CMDB, Discovery, Event Management, and Certification Management?
Hey guys, I am wondering if anyone is currently using vcenter discovery in conjunction with IP discovery (OS level discovery via winrm/wmi/ssh). How are you guys handling the CIs that are created under each respective class? I am running into a scena...
Ok, I thought I knew this, but now I'm not so sure...What is the difference betweenstate: openstate: reopenI thought it was "new" alerts got state open as long as it was an active event/incident, and reopen whenever a closed alert got opened again.. ...
Hi everyone. We are having issues trying to connect to our Sectigo CA, for external certificate discovery. While ServiceNow credentials form requires "authentication key", "password" and "customerUri", (details here), Sectigo says (details here) any ...
I'm using one Outbound REST message. I want to use API Key from Connections & Credentials module as an Authentication type for my REST message. I have API Key in handy. Is it achievable ? I don't want to use basic or oauth authentication type.
Hi Everyone,we are discovering AWS Infrastructure in ServiceNow Jakarta Version. when ever we rerung the Jobs duplicate Ci's are created on AWS tables with the same name and Object Id, only create time is different.We set the below properties set to ...
Hello Community, We have recently migrated from Probes to pattern in our Production instance. After migrating from Probes to pattern New Linux servers created after Implementation of pattern Linux servers are getting discovered without serial number ...
I have Attached the screenshots of an ACL, With reference to the screenshot I need the following answers.1) What does this ACL do?2) What is this roles required?3) What is the meaning of "answer = false" in the ACL script?
