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Resolved! Disable CI Class

What is the best way to disable a specific CI class from being discovered outside of the Configuration Console, like network adapters, config files, next hop routing rules, etc...? We would like to stop certain classes from being discovered, and then...

big-m0dem by Tera Expert
  • 4433 Views
  • 10 replies
  • 6 helpfuls

Resolved! Data collected for GCP cloud discovery

Hello,We are currently in the process of implementing GCP cloud discovery project. I am interested in gaining clarity regarding the cloud resources that will be automatically discovered and populated in the ServiceNow CMDB. While I've reviewed Servic...

Resolved! Storage Discovery in ServiceNow

Team,We are running discovery project & need to discover different type of Storages in ServiceNow. Client have not configured SMI-S but they have native Storage Management Applications. EMC Unisphere 1.3.9.0184 - VNXHUAWEI System Device ManagerHPE - ...

Chaitanya86 by Tera Contributor
  • 3986 Views
  • 2 replies
  • 1 helpfuls

how to solve Mapping CSDM ?

I can not to able to understand " Determine the map's layout, including paths, chokepoints, open areas, and potential camping spots " can you please help me?

Sors1978 by Kilo Contributor
  • 933 Views
  • 1 replies
  • 0 helpfuls

Discovery Credentials requirements list

Hi All,  We are initiating Discovery in our environment and one of the security requirements is to list down what credentials and permissions are required for various technology types. Now i understand a lot of information is available but we will ha...

DagarB by Tera Contributor
  • 2972 Views
  • 3 replies
  • 3 helpfuls

Triggering Scheduled discovery

HI , I'm trying to trigger a scheduled discovery from script , but its not working as expected. var rec = new GlideRecord('sysauto_script');rec.addEncodedQuery('name','name=Cloud Service Account - ******');rec.query();SncTriggerSynchronizer.executeNo...

subin ps1 by Tera Contributor
  • 911 Views
  • 2 replies
  • 0 helpfuls

How to Discover EMC Unity devices?

Hi, I have gone through the documentation and other posts regarding the SMI-S and CIM discovery. What I need to understand is what set up is needed at the EMC side and what set up is needed at the ServiceNow side. Can anyone list this out?

Having trouble classifying Wyse thin clients using SNMP

So I created a custom probe and loaded it up with the relevant OID's. When I test the probe it returns the payload showing the info I want i.e. device name, Ip, serial number, etc. When I run discovery it completes just fine but the devices tab just ...

find_real_file.png find_real_file.png
paulc1974 by Tera Expert
  • 5361 Views
  • 9 replies
  • 1 helpfuls

Can mid server report to more than one instance

Hi,  Is it possible to connect one mid server to Dev and Prod both the instances, so that I could get all the CIs/resources discovered by one mid server to both Dev and Prod instances.    Thanks Deepanshu Grover