Hi, I have the problem with one of my discovery sources mapping.It discovered IP address and mapped it to the ip address class.But it did not match this IP address with Network Adapter and therefore did not match IP address with CI. I checked CI iden...
Hi,I am using Table API to fetch records from table. Maximum limit of records per response is 10,000 but I find no provision for pagination (URL to next page if maximum allowed records is exhausted). Thanks in Advance,- Malik
I am trying to install mid server on linux server.While trying to execute ./installer.sh I am seeing the below error : /opt/servicenow/mid/agent/bin ./installer.sh-su: ./installer.sh: No such file or directory The installer file is not present under ...
Hi guys, i'm trying to install a Linux Mid Server in a ubuntu virtual machine. I'm following the steps described in Install a MID Server on Linux | ServiceNow Docs, but after i install de DEB installer, i can´t progress to the next step. In the comm...
Hi Everyone,I am trying to figure out why Identification fails for a CI that exists, and then an asset gets created which should theoretically update the existing CI but it creates a new CI instead. According to those docs, all CIs extended from Hard...
I have a few questions on IP switch discovery The mac address of all network adapters is the same, which is wrong. How to correct it? Is there a way to populate the switch port IP address? @Rahul Priyadarshy
Hi Experts, We are going with the storage discovery and the pattern triggered is "EMC isilon". We have observed recently that the serial number that it is getting it for storage server and node elements are clearing out from the table each time we ra...
Hello All, I need yours help. I am building the service for SAP applicaiton which is running on Linux machine. Horizantal discovery is succesful for each ci/server. when i have configured the service map for SAP applcaiton the map is showing below er...
Team, I would like to know if service mapping able to discover network infrastructure devices (routers, switches), storage volumes and other infrastructure components whereas once of the application CI component in service map has relationship with t...
Team, I am looking to autopopulate the environemtn type (PROD and Non PROD) based on a discovery schedule. Any help is appreciated.
PowershellProcessRunner was interrupted to complete in 900 seconds Suggest me how to overcome this warning.
Hi all, could you please share your experience with troubleshooting missing "running processes" for Win servers after discovery. Any advice for a starting point would be appreciated. Thanks!
I am having trouble populating the fields of the existing column in service-now (service-offerings table).It shows up errors in import set while importing the file which has updated values for one of the fields.A snapshot of the error is been attache...
Team, There is dependency view available in CMDB as part of horizontal discovery and it display the relationship between CIs. In service map of any application, we can see 'dependency view' by navigating through CIs presence in Service map. Both depe...
We are currently running both cloud discovery (azure) and on-prem discovery across our estate.On-prem runs at the weekends and cloud during the weekdays However, we have seen the the Cloud discovery has been creating some of the Azure server records ...
