Hello Everyone, I tried to do a quick discovery of CI with IP = 10.12.1345 (loopback IPs) and found Device Discovered successfully but with secondary IP = 10.12.23 What could be the reason for this? Also How can the loopback IPs can only be added in...
All of our critical web applications are service mapped. The entry points are URLs that are monitored by SCOM. It seems the events can't bind because in most cases there are multiple entries in the "url" field in the httphost names in the cmdb_ci_end...
Hi, I would like to discover non-domain windows servers but looks like this is not working, i have an account with admin rights and i can log on with it to the selected server. However when I pass the credentials thru the MID server, it is returning ...
How to verify if the probe to pattern migration has been completed in ServiceNow.
What is a reasonable number of incidents in the backlog for an operational team?In other words, how many incidents can a team of 5 support engineers have open at any point? Obviously, the first thing that comes to mind is - ZERO incidents in the back...
How can we discover the nsx devices? can it be done by vmware vcenter ? If any one know can please answer this question? Any help would be greatly appriciated Thank you
Hello Folks, I have a question around the alert action rules or Alert to Incident process. I have PRTG integrated into ServiceNOW EM. The events are coming in correctly and are using the correct message_key to open an Alert and then close it. I saw ...
I want to integrate the AWS SNS(Simple Notification Service) with ServiceNow. Can someone tell if its possible and if so how ??
Would like to write a Discovery extension for our UPS devices, but when I go into Discovery Patterns, and search for CI Type contains UPS, cannot find it. What am i missing? Are UPS still discovered with patterns? Thanks!
From what I can find, it appears that Discovery CANNOT find network file shares, however I thought I would pose the question here in case my Google skills are lacking. I have found many 'lan scanner' tools that can do this, however I was hoping our ...
Hi, i am new to servicenow but i worked on BMC discovery already. IN BMC, we can do quick discovery for multiple IPs BUT in servicenow i am unable to do quick discovery for multiple IPs. Is there anything am missing ?
Hello, I currently have a MID server running on Ubuntu and when performing a CI discovery task I get the following error:MID Server [mid.server.name] is not a suitable MID because it does not have the following capabilities [{Capability: Nmap, value:...
Hello All, I am currently working on a setup to automatically discover some Linux appliances so that those can be discovered automatically through MID server and CMDB gets updated with required information. Currently those appliances were added to CM...
Our desktop field support teams utilize the OU (Organization Unit) data as part of their daily work. When we Discover PCs, we don't see that the OU data is being collected and stored in the CMDB - is that true? Has anyone modified their Discovery co...
Hello Team, I am looking for the link/documetation which will give an idea about what all attributes/data is being discovered via servicenow discovery as OOB. It if quite urgent so it will be great help for the same . Kindly share the link if y...
