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Slight confusion with switch ports and router interfaces

Hi All, I'm a bit confused with the naming here. I have my IP Switches here in the dependency views and just checking some things, but I'm seeing router interfaces instead of switchports. Is this just a naming convention or is there something wrong w...

Update the state of Alert based on Event Resolution State

Hi,I’m looking to update the state of an alert based on changes to the event resolution state. Specifically, when the event resolution state is set to "Closing", I want the corresponding alert to reflect this change automatically.Could anyone guide m...

Resolved! Can we apply CMDB DATA Manager policies on the Non CMDB CI table?

Hi Community,   I have a question about CMDB Data Manager policy scope and capabilities. **Question:** Is it possible to apply CMDB Data Manager policies to tables that are not CMDB CI tables (i.e., tables that don't extend cmdb_ci)?   **Context:** -...

Selva Arun by Mega Sage
  • 810 Views
  • 1 replies
  • 2 helpfuls

Create iTunes Discovery Pattern (Part 2)

I cannot pass this lab.   Error: Did you check the steps in the identification section are configured and tested correctlyNo sure what I can do?

SatterW by Tera Contributor
  • 1185 Views
  • 5 replies
  • 2 helpfuls

How does the VMware Event Collector work ?

Hi Experts,   We are running VMware discovery nicely for multiple vcentre instances and aim to configure the event collector. Before i do, can an expert please describe how the event collector works?  Does it poll a particular API ? If so how regular...

ACC Agent stuck on Collecting

For a POC, i installed an Agent on a Windows machine. Since installation, 4 days ago, it has been stuck on "Collecting". I am also unable to restart the agent from the agent record in ServiceNow. As you can see, no checks are configured for the agent...

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Need help with SNMP OID Classification

We're having different models of storage switches with same SNMP OID (1.3.6.1.4.1.1588.2.1.1.1). Devices with the same OID are not being classified as Storage Switches with the correct model, and mapping the same OID to different models is not workin...

Event Rule

Hi, Does Event rule captures in an update set?  Thanks..!!