Anyone worked on Service Mapping application patterns ? I am making good progress but still have a few challenges, one of them is related to databases:when discovering an MS SQL instance, I can connect using the host and instance name but unfortunate...
Getting this error while trying to top-down map a service using an api endpoint. The Load Balancer Service mentioned in the error is part of an Nginx Load Balancer. Has anyone seen this message before? Thank you
Is a Discovery license sufficient to register AWS Lambda in the CMDB? Or is a Service Mapping license also required?
We are using the OOB Jamf SG connector to synchronize computer records from Jamf into ServiceNow.We have a requirement to ingest additional attributes that are not mapped by default. For example:general.remote_management.managedsecurity.firewall_enab...
Hello, i am getting below error when i am testing of credentials in discovery, i cross check the ip address
I've already found this in the wiki:5.1 ExcelDate, Date-Time, and Time fields are all exported as their display values, displayed using a custom format instead of the system date format. Duration fields, however, export as the value stored in the dat...
checked location field got removed under a user name but he says he has not updated it , In order to check audit history it says first updated by Mid server on 18 feb but on 23 feb it updated as blank and shows updated by a user name , how can we r...
Has anyone found a way to have ACC to populate the CI assigned to when collecting data. I set the property "sn_acc_vis_content.set_assigned_to", but nothing changed.
Hello all, I need a help with extended pattern "My SQL server On Windows and Linux". I created an application credentials for MySQL database and used them in pattern:Then I need the following commandline to connect to MySQL:And I got the error: I che...
Hi,I have noticed that on Switch CIs there is a tab called "SwitchPort" which references the dscy_switchport table. However for Firewall CIs there is a tab called "Switch Port" which references cmdb_switch_port table. Can anyone help me understand t...
Hi allNew to ServiceNow I have an issue on the ACC rpm package for Linux according to the documentation here: https://access.redhat.com/articles/3359321The command rpm -qpi agent-client-collector-4.2.1-x86_64.rpmshowsSignature : (none)Is there a po...
Trying to implement JEAv2 discovery, and always getting the same error in the agent log on the MID serverAfter running this partexecute(& { fetchMultipleWMI -wmi "false" -output_format "json" -WMI_FetchData "root\virtualization\v2\Msvm_ComputerSys...
Since my resources are limited, we don't have a mid server installed or any third-party integrations set up.Still, we're interested in gaining hands-on experience with anomaly detection using Machine Learning. Do you have any suggestions or leads on ...
Hello all, I was asked to check if we are receiving a data from the mentioned server or not. Let's say for example, DXDCPV12345. So, As of my knowledge, I navigated to ECC queue and when I search the server in 'Name", I found it.But when I check in t...
We are maturing our Service Offerings. Are there standard data requirements for service offerings in CMDB? We are in a crawl phase, so I am looking for the minimum viable data to start. Thanks!