Hi community - I recently implemented the SolarWinds Service graph connector but am seeing an issue with Stacked switches. It seems that only one of the nodes in the stack is in the import set. It is usually the master or one slave but there is alway...
Hi, Im using Solarwinds connector to get the Events for alert creation. My stakeholder says that some specific events are not found in ServiceNow . Especially a set of events where NETOBJTYPE starts with UND. Ideally the connector is supposed to pull...
Hello, Currently configuring ServiceNow Event Management. Need help with what are the prerequisites to configure AIOps in ServiceNow event management. Thank you...
Hello, I have this error when I try to insert credentials or try a simple discovery on my developer instance: "Error MessageAction Aborted: Password value cannot be saved due to technical issue. Please see KB1296997 for help." I checked the "Key Mana...
As part of our conversion from physical to virtual servers, we have server records that have the same name but different serial numbers. As an example, we may have a record in the cmdb_ci_win_server table for servername1, serialnumber-physical and an...
Hi Falks,any experience how to discover ORacle java Commercial feautures activation with the ACC-V agent?Does anyone here already did in the Yokahoma release? RegardsFranck
I have created an application service randomly and trying to use ci binding type i.e. CI field matching and given CI type as Application and you can see below the application I have created and images of event rule definition. When I created an event...
in this documentation:www.servicenow.com/docs/bundle/zurich-it-operations-management/page/product/it-operations-management/reference/itom-visibility-landing-page.htmlit is mentioned that:"ITOM Health gathers alerts from infrastructure events captured...
ACC has been installed on a Windows server. The MID Web Server is configured to use port 8800.Please provide the inbound and outbound settings to ensure communication between the ACC host and the MID server.ACC host8800/TCP outboundMID server8800/TCP...
Can anyone help me in correlation Alert A trigger and creates the incident. Alert B triggered and correlate with Alert B Due to which Alert C group alert is created which is also created the incident. But only 1 incident should be triggered. Is ther...
Hi All, Under certificate management , the certificates are discovered and stored in table 'Unique certificates' where the assigned to and other attributes are also imported. Is there any repository where only what certificates are present in environ...
wanted to know if server tape unit is discoverable from servicenow discovery ? What are the pre-req required or to be configured ?IBM make
Hi everyone, We have installed agent client collector in mac and Windows. We are trying to get software usage details from laptop and desktop . For licensable software, we have enable the property. "sn_acc_vis_content.disable_sam_reclamation_rules_f...
Hello All,I am new to Storage discovery. We are trying to discover Pure Flash Array storage devices. Storage team has provided a Management IP and test account with read-only access. I have configured credentials as Basic Auth Credential. We are gett...
I am unable to run PowerShell commands on the Windows server where the MID Server is installed. My use case is to upload a file into servicenow from midserver folder files. I am able to discover the Windows server through the MID Server (Quick discov...
