Task: Create Discovery Schedule

Using Performance Analytics to create report of discovery sources

 Hi All, We’re currently using multiple discovery sources, and as a result, some CIs are being discovered more than once. This makes it tricky to figure out which fields were updated by which source—especially when generating reports. We’re consideri...

Security around automated certificate management/request

Looking for information regarding the security requirements for implementing automated certificate management, particularly the permissions required for the account used in the automated certificate request workflow: The Microsoft Gateway user needs ...

Event Management - Alert correlation and management rules execution order

We have a requirement to not generate incidents for some alerts based on CI relationships and existing alerts. To do this we have tried to use a combination of Alert Correlation Rules and Alert Management Rules (basically do not generate incident if ...

Implementing CyberArk to securely store and retrieve all necessary credentials

Hi I would like if you can share how to use CyberArk  with Servicenow, Thanks

Applicative Credentials for MSSQL

Hi folks, I'm trying to discover MS SQL installed in Windows Machine.I've defined applicative credentials and win credentials but's throwing the error.  Credentials being used:User name: sa        

Why does Discovery not use sys object source table like its intended to?

Hi all, We are running both agent based and agent less discovery and see that the ID field in sys_object_source table is either 'servicenow' or 'AgentClientCollector' as we see below   The issue we see is that when discovery runs again for the same C...

Discovering Aruba Switches and stack switches

HelloCan some assist here, we are able to discovery  Aruba Switch Model  JL661A and few other properly but issue is that we are not able to discovery the stack inside those and even the Serial number's are also not getting populated. the OID's are al...

Run tls_ssl_certs probe alone under discovery schedule

Hi all We want to obtain certificates installed in our infrastructure. I was trying to create a discovery behavior whose content (probes under its functionality definition) were only the "tls_ssl_certs" port probe. Something similar to what we do whe...

ACC With Service Mapping

Hello Everyone,Does any one implemented ACC with Top Down Discovery as part of projects?We are working with ACC and Service Mapping.The required setup has been completed, and I followed the video tutorial. In the Agent Discovery view, the application...

Discovery pattern extension for MySQL

Hello all, I need a help with extended pattern "My SQL server On Windows and Linux". I created an application credentials for MySQL database and used them in pattern:Then I need the following commandline to connect to MySQL:And I got the error: I che...