Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!
Hi All,We're facing an issue with Azure Cloud Discovery, there are currently hundreds of Azure Subscriptions on our estate, all under one Azure Service Principal.The issue we have, is that the "Resources" within those "Subscriptions" are not automat...
Hello,We currently use Horizontal IP-based discovery to discover our IT infrastructure.We are currently planning to use an agent client collector(ACC) for discovering our Windows servers because, due to hardening of Windows, we will no longer be able...
Hello,I would like to set the model for an SNMP device in Pattern Designer.I can read the model via sysdescr, but I can’t enter this value directly under $cmdb_ci_ip_switch[*].model_id. To do that, I would need to know the model_id.This is, of course...
Hi everyone, I am working on a CMDB Health lab related to Duplicate CI Remediation, but I am facing an issue where duplicate tasks are not getting created. Here is what I have already done: - Created duplicate CIs (same name under cmdb_ci_server)- Ve...
Hi, I need to transform timestamps into dates.I try to use GlideDateTime in an EVAL script during table transformation, but I'm always getting an error. Does anyone know, if it's in general supported, I couldn't find it documented and in the EVAL scr...
Hello SN Community,My company's security team has given us a requirement to identify which CIs are internet facing, and also identify which of those CIs are protected by a Web Application Firewall (WAF). Our CMDB team is struggling to identify out-of...
We have migrated the windows servers to AWS Cloud recently. Now, we want to discover them. Can someone guide me the step-by-step process please? What are the ports needs to be open, does those devices need any cloud credentials, or we can use the exi...
I have DigiCert CA for External Certificates and have Microsoft CA for issuing Internal Certificates. We have more Linux Servers and less Windows Servers. What options I have to implement Certificate Inventory Management and fully automate Certificat...
I have created an Extension steps for AVI Load Balancer Controller - Session based pattern. Requirement is to get markers from JSON payload for Load Balancer Services and Load Balancer pools and insert them into cmdb_key_value table. All steps in Pat...
I want to exclude databases with the role DR from the staleness metric calculation,so that only primary and actively discovered databases are evaluated for data freshness and quality."DR databases are excluded from the staleness metric calculation lo...
Hello everyone,We have enabled credential‑less discovery in our environment, but our intention is to run it only for specific CIs. At present, it’s executing across all CIs and generating unnecessary discoveries during scheduled runs. Could you advis...
Hi Community, I’m working on extending ServiceNow’s OOTB VMware vCenter Discovery to retrieve vSphere Custom Attributes. As documented, the standard probes (VMWarevCenterVMsProbe, Datacenters, etc.) only collect standard VM inventory/properties and d...
Hi,Does anyone know of a method to selectively define generic cloud resource CI creation from SGC Azure?For example if you want to prevent a specific generic cloud resource and allow other generic resources using SGC Azure.I have two ideas that I’m n...
Hello Experts, We are looking to integrate ServiceNow + M365. We got the Details for Account = Client ID, Key and Tenant ID. Question is:1. Do we need Service Graph connector to implement this ?2. Do we simply got o Credentials--> Service Principal ...
Hi Community! We’ve installed the Service Graph Connector for Tenable(x_tsirm_tio_now) to bring assets into the CMDB from Tenable. The connector setup was successful, and we received a 200 OK(success) response when testing the connection.The connecto...
