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Hello everyone,I would like to understand how the correlation ID is discovered during Cloud Discovery in ServiceNow. I reviewed the discovery patterns but couldn’t find any specific steps that explain how the correlation ID is captured. For several o...
Hi All,We are currently facing an issue with SNMP Discovery for Zebra printers, where ServiceNow is not able to fetch serial Number for Zebra Printer. Observed BehaviorDiscovery is successfully reaching the device via SNMP and classifying it as a pr...
Hi All, I am looking to make the Serial Number attribute mandatory on the cmdb_ci_computer table. However, the field is inherited from the CMDB Base (cmdb_ci) table. How can I enforce it as required only for the cmdb_ci_computer class? Also, how is t...
Hello ITOM experts, we've successfully build a pattern and with a single input the pattern works quit well. In a real world scenario we've the following situation where we would like to use our pattern and call them multiple times based on the inpu...
Hi all, Can we use gMSA accounts for discovering Linux? Link to gMSA: gMSA configuration for Discovery • Australia IT Operations Management • Docs | ServiceNow Thanks,Ravish
Hi Team,We are facing an issue with AWS Discovery/Cloud Onboarding where multiple MID Servers exist in the same domain and advertise the same capabilities.Current setup:Multiple MID Servers are active in the same ServiceNow domainAll MID Servers shar...
Hello, There is attached check-allow-list.json.zip file in KB1585764 which contains all possible commands to get application patterns working almost 1000 commands.There is not commented which pattern is using which command. I tried to just include co...
I want to Automate the Certificate CSR generation and once CSR is generated send it to CA Digicert and Microsoft CA. Once the certificate is generated and send it back to Servicenow, From here Servicenow should automatically deploy the certificate t...
Hi everyone, We're running into some challenges with GCP Discovery and Tag-Based Service Mapping in our environment and wanted to check if anyone else has faced something similar. What's happening:Our OOB GCP Discovery patterns are only pulling Label...
Hi experts, I'm currently working on to set up SFTP (password) based integration to upload a .csv file from ServiceNow table to first Mid server file and lastly to cloud server. While the first scenario is satisfied, I see the file stored under midse...
Hi All,I recently configured a mid server in Azure (Azure registration was done earlier to discover cloud resources). I am looking to discover CIs using IP based discovery within Azure.I just ran manual discovery on one of the Azure subnets and it di...
Spoiler Hi,We’re using Event Field Mapping with an advanced script in ServiceNow Zurich. We need to populate custom fields on em_alert from additional_info payload using last-wins ignore-null logic. The issue is the alert record doesn’t exist when t...
Hi All,We are trying to discover Pluggable database which in Cloud and followed all the perquisites as mentioned in the below document. We are able to discover the Container database and also created user in the CDB level. But PDb database are still ...
Hi Experts, I am in need to create an application based on Discovered Windows service. in this case I can not use process classifier as we have a process handler for this process not to classify because of security reasons. I tried extention to Windo...
Is there a way to import event rules all at once?I need to create about 600 event rules.If possible, I would like to create them using easy import. However, methods other than easy import are also fine.
