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Service Map Permission issues with Credentials

Hi All, I am facing an issue where Service Map is stuck with error Permission issues with Credentials. I have attached the screenshot.Error Message: Permission issues with Credentials. Command: sudo netstat -ltnup | grep -E ':8080'. Response: no sudo...

gopidupagun by • Tera Contributor
  • 1394 Views
  • 2 replies
  • 0 helpfuls

Resolved! Can I install ITOM Discovery on a nonprod for free?

Is there a cost for nonprod install?I'm going to be walking a new client thru ITOM to configure this for them.I want to install MultiSrc CMDB / CMDB 360 on a nonprod to demo.I went into the client's nonprod, & queued up com.snc.itom.discovery.license...

tjw1 by • Tera Contributor
  • 1085 Views
  • 1 replies
  • 1 helpfuls

Azure Change Processing for Cloud Discovery

Understanding Azure Change Processing (ACP) for Cloud Discovery Azure Change Processing (ACP) provides a near real-time method for updating the ServiceNow CMDB based on changes in the Azure environment and provides optimal performance when compared t...

Resource Type 1.png Navigation 2.png Add the Service Account 3.png Cloud Orchestration 4.png

How to install MID on Windows 10/11 steps

I am sure that many of you as myself have attempted to install a MID server on your laptop and you got error message stating you cant do it with your OS.Here is how you can install MID server (tested with Zurich) on Win 11.1. Go to MID Server -> Down...

Resolved! OAuth Setup for Zendesk Spoke Integration with ServiceNow

I need help configuring the Zendesk Spoke and setting up OAuth between ServiceNow and Zendesk using IntegrationHub.I’m facing issues with the OAuth setup and connection configuration. Any guidance on creating the OAuth app, configuring credentials, a...

WinRM ports open producing false positive errors.

I am receiving false positive errors.  Could not find any valid credentials to authenticate the target for type [Windows] errors on Ips with no host. The Shazzam probe is detecting an open WinRm port 5986 and returning the error on IPs with no host. ...

ITOMinator by • Tera Contributor
  • 525 Views
  • 1 replies
  • 0 helpfuls

Resolved! Is there a way to discover Imperva WAF (Web Application Firewall)?

I am currently running a discovery; however, after reviewing the documentation, it appears that discovery for the Imperva WAF (Web Application Firewall) can only be performed in a generic way. The documentation states that it can only be done via RES...

RobertoE by • Tera Contributor
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  • 2 replies
  • 0 helpfuls

Discovery account getting locked out frequently

we have used the service account for discovering the following VMware,mssql_instance,exchange_mailbox,F5 SSH everyday account gets locked out unable to figure out through discovery logs which server is causing the lockout.

Bobby8 by • Tera Contributor
  • 5592 Views
  • 8 replies
  • 7 helpfuls

New to ITOM. Need suggestions on Discovery learning.

Hi all, Hope you are doing well. I have started learning ITOM recently and came across hands on with Discovery and AWS instance. I tried making trial account but for verification, it sent autopay request of Rs.15000 to my account. It is mentioned tha...