When I run Service Mapping, I receive an error: Invalid identification engine payload of endpoint
When I run Service Mapping, I receive an error with for entry point: Invalid identification engine payload of endpoint .
Forum Posts
ACC-V can provide deeper data ?
In Ask the Experts session - https://www.youtube.com/watch?v=ulwFn30wMrwat 23:00 min It is mentioned as - Use ACC-V for deeper insights, more granular data etc. Is that true?
Resolved! Service Mapping
In Service Mapping, which one of the following is true if a targethost is already discovered and in the CMDB?A. The host will be deleted in the CMDB and a new host recordwill created during Service Mapping discoveryB. The host will be immediately red...
Resolved! Event/Alert correlation based on alert description
Hello All,I have a requirement to correlate or group events/alerts based on their descriptions, provided they originate from the same location and organization.For example, alerts with descriptions such as "device down", "CPU high", or "memory high" ...
Resolved! Servicenow Discovery
Hello Folks,Can anyone tell what is the difference between "Active" & "Alive" in the Discovering any Device across the customer environment.Thanks
Resolved! Issues with task: creating an itunes pattern (part 2)
I am working on Discovery Fundamentals, Module 9, Task #2: Create an Itunes pattern. I have done everything I can think of to do in the identification steps and I still get: "Did you check the steps in the identification section are configured and te...
ML Based Service Mapping on On-Premise ServiceNow
Is it possible to use ML for Service Mapping in On-Premises ServiceNow Instance? Help me with any artifact that supports your answer. Thank you.
Duplicate alert created - Alert clustering definition
HI Community, I would appreciate your guidance in the Event Management space. I triggered 3 alerts with the same node. It was tagging with alert clustering tag "Groups alert with same node". And 3 alerts were grouped and the earliest and highest pri...
How to implement Autosys integration with ServiceNow to monitor Job failure
Hi, want to implement Autosys integration with ServiceNow to monitor Job failure, once job is failed at autosys event should be created in ServiceNow, please help with steps Thank you in advance
ServiceNow Discovery of Hyper-V Servers
Hi Experts! We are currently migrating our VMs from VMware to Hyper-V and are testing the discovery of Hyper-V servers, associated VMs, and clusters. Our Hyper-V servers are hosted through System Center Virtual Machine Manager (SCVMM) on Windows Serv...
Resolved! How to get access to store as existing login ID is not allowing to login to store.
Dear All, Existing login ID is not able to login to store application. Do we need to create a separate ID for that or it is completely a different process of obtaining it ?
Lab 6.12, Step9:Create Pattern Identification section for JBoss WildFly Part 4
For the above mentioned lab in Service Mapping Advanced On Demand content, I'm facing the issue getting the error below in Step 9. Though I was following the instruction mentioned in the lab, this error is still showing and I cannot proceed with next...
Resolved! Issue in Operational Status Updated twice in VM Instance
We’re noticing that the Operational Status field on VM Instance (cmdb_ci_vm_instance) records is being updated twice whenever the SGC (Service Graph Connector) job runs. This results in duplicate audit entries and unnecessary processing. Currently we...
Certificate Discovery for Certificates with Password
Hi guys, Hoping someone else has run into this. For several of our Linux servers, they have certificates that are password protected. When discovery tries to scan them, it fails with the io_error of "SSLHandshakeException - Received fatal alert: hand...
How can I pull in DNS entries into ServiceNow
I am working on desigining a DR process within ServiceNow I would like to pull in the IP Zones, A Records, Cnames, Ptr Records Is this possible with Discovery or will it only pull in detected CI's ?
