Azure Arc VMs discovery
We have a requirement to discover Azure Arc VMs, but it seems this is not supported out of the box. Has anyone implemented Azure Arc VM discovery?
Forum Posts
Resolved! CI description updated by Discovery
Where is the CI description set when scanning a Win server or SNMP device?OOB the CI description is overwritten.
Increase the alert auto-close interval
Problem: For incidents that are On Hold, the related alerts are closed based on the “alert auto-close interval” property used in the scheduled job and script include.Proposed Solution:Increase the alert auto-close interval (TBD hours).Status:The prob...
Resolved! AMB client disconnected after connecting
Hello everyone,We have a MID Server that is currently down and it has the following mid server issue, "AMB client disconnected after connecting", does anyone know how to fix this and what could be causing this error?It's my first time troubleshooting...
To start with building Service Mapping do we need to create a Business Service?
Hi all,I am starting with the Service Mapping implementation of building a service map, I had few queries as follows: 1. Do we need to create a Business Service before building a service map?2. Also how to map Business Service to the Application Serv...
Request needs to be created for certificates which are about to expiry
HI Community, I have a requirement, in sys certificate table we have few certificate records without any valid from and expires details (its empty) so expires in days field is also empty.For these records we have decided, it should generate a request...
Resolved! MS SQL Database instance_name not always set
Hi all, We noticed that during the discovery and creation of our MS SQL Databases the instance_name (link to MS SQL Instance) is not always set. I tried to figure out where setting this value was done, so I could investigate why it is not always work...
Azure Discovery
In Azure Discovery is it good to have all the subscriptions under a single schedule or is it better to have indivicual schedules for individual subscriptions? What are the Pros's and con's in each approach?
Credential-based AWS Discovery for Single AWS Account
The below article helps you to configure Credential-based AWS Discovery for Single AWS Account using Static Credentials.1. Log in to AWS Console2. Search for IAM and select the IAM Service 3. From the left navigation, select Users 4. Click Create...
Resolved! Enrich the alert description by including additional details from CMDB fields
Hi All, I would like to enrich the alert description by including additional details from CMDB fields, such as location, vendor, and support group information. How can we achieve this? Regards,Chandra
Netscaler content switching custom discovery pattern
Hello Community, happy new year!I have searched for recent posts on the topic, without success, and ServiceNow support has replied that we need to develop our own discovery patterns due to the fact that we are using content switching in our load bala...
Service Mapping discovery failing due to Content Switching on Net Scalar Load balancer
Service Mapping discovery failing due to Content Switching on Net Scalar Load balancer Discovery failing due to Content Switching is configured over the Net Scalar Load balancer, we are able to discovered the Net Scalar Load balancer but respective S...
Cisco Meraki Discovery
There are a few threads about Cisco Meraki discovery but nothing that quite addresses what I'm experiencing. For those of you that are discovering Meraki devices successfully are you pulling in model information and serial numbers? I'm creating CI's ...
Clarification on Event Delivery via MID Server for Custom Connectors
Hi everyone,I’d like to clarify the advantages of using a MID Server for event delivery in the context of a custom event connector—particularly when the delivery occurs over a corporate proxy in an outbound-only configuration.As I understand it, send...
Resolved! How to Transfer Files to an SFTP Server Using a MID Server and PowerShell
I encountered a situation where the SSH protocol algorithms (specifically SHA-1-based Exchange and MAC algorithms) were deprecated across my organization due to updated security policies. As a result, existing file transfer integrations—such as Expor...
