AWS Elastic Kubernetes Service discovery (EKS)
Does ServiceNow support Amazon Elastic Kubernetes Service discovery (EKS), if so what are the prerequisites. (Could not find in any docs).
Forum Posts
Difference between horizontal discovery and vertical discovery
Can somebody please explain me the difference between horizontal discovery and vertical discovery with real time examples...I am very confused with the definitions which are provided in docs and community... so please provide me some real time exampl...
How to view detailed system logs?
I am trying to view the detailed system log that comes in a .list search. My problem in its original form is that i want to view detailed log of why the test credential would fail. I knew that ServiceNow had hidden .list searches you could do to view...
Resolved! Help Using Data Precedence Rules
I need help understanding how to use Data Precedence Rules. NOTE, I do NOT want to use Data Reconciliation Rules unless it's necessary as a tiebreaker. When I configure the rules in the case study below, the lower priority Discovery Source still is a...
Resolved! how to retrieve record producer name is producer script?
Hello,I want to have a record producer name to map to particular field in my incident / request / change table.For that I want to take advantage of Script functionality available with Record Producer. however, with the help of producer. (producer dot...
External Credential test fails: Invalid Target Specified
We have setup External Credentials to use CyberArk and have verified all communication ports between the MID server and our Cyberark instance are open. We have followed all the documentation steps and are at the point of creating the credential reco...
Resolved! Flow Designer - testing - There was an error executing the subflow:Bad Request
Hi - I have a subflow which creates incidents. I wanted to swap one action for another to handle parsing differently. the action TESTS fine - no errors, lovely output. I replaced the old action with the new action and am half-stumped on the val...
Questionnaire Service Mapping
When logged in as a user with the sm_app_owner role and navigate to the service map view of an application service I can see a feature to submit a questionnaire. What is the business process for this?What all happens in the backend and are there any...
Resolved! Is there any files being created on the target machines while scanning ?
Hey recently while discovering on a windows server there was a problem of carbon black agent restricting executing of few scripts which were being run using our service account(Windows Servicenow) during the scanning of the machine the below are th...
Resolved! Identification sections in pattern failed: section: Azure Subscription identification, error: Match step predicate is not matched.
I'm getting this error message when I try to [Test Account]. I've also attached the log file. I've gotten past this step with other accounts but this is the one I need to be using. Any suggestions? I'm meeting with my Azure counterpart tomorrow.
Resolved! Cisco Network Device -Missing OID in OID Table
Hi Team, We have few Cisco Appliance in our environment. We ran the Discovery using SNMP for these devices. Discovery is completed with few errors. I can also see entry in CMDB table for this device but its not a clean discovery. Error-Not exploring ...
How cmdb_key_value table is populated
Hello all. I'm trying to set properly the Discovery by tags related to Azure CIs and need to understand how the cmdb_key_value table is populated. Mainly I think that Discovery does it because the 'Created by' for each element on this table is my Dis...
Resolved! Classifier Windows has been disabled, stopping discovery
Hello All, I have a couple of questions: 1. When I run discovery on a Windows device, I am getting an error as "Classifier Windows has been disabled, stopping discovery" I have already checked all the Windows classifications and all of them are activ...
Resolved! SCCM 2016 - Integration spoke vs Service Graph Connectors
Currently we use the existing SCCM 2016 Integration spoke for a daily import of certain workstation records to the CMDB. With Paris, our good friends have released the Service Graph connector series, which clearly includes a new module for SCCM. I am...
Resolved! Why can't I edit the form design?
Hi All I want to change the form design of an incident in a development instance.However, when I open the form design screen, it is grayed out and I cannot edit it.I tried changing the application to global, but that did not solve the problem.Please ...
