Hi,I'm trying to customize one of my field in incident form to show up related knowledge base article.I'm using knowledge_search=true within the attributes but nothing shows up next to the field (and yes I added after a comma in case of multiple attr...
Hello, I wanted to automate the installation of the MID server across multiple accounts and needed to automate the download of the MID server install. Is there a set of direct download links? We could always download the version we need and host it...
I'm trying to populate a reference variable on a catalog item using an onLoad catalog client script but the data I want is in parent field of the field I am referencing and the standard dot walking isn't bringing back a result. On the User table is...
Hi I am trying to pilot Kubernetes discovery in our environment. I have been following the following article and documentation for this. These are: Kubernetes Components Discovery - Using Service Now Discovery - IT Operations Management - Article - ...
Hi all, I have created a new string field with unique. But its not Enforces uniqueness on the field. Its a bug in service-now? Please any guide us, how we will achieve unique string field in service-now.
I'm configuring ServiceNow with the microsoft partner api zo I can manage the Microsoft CSP portal.I set up a sandbox environment and configured the Api in the Application Registry and OAUTH Entity Profile with Grant Type Client Credentials. Now I'm ...
Hello everyone, I am facing issue in discovering servers, Discovery is getting failed with below error: Our CI Identifier is modified as it was getting affected with SCCM Integration: I am unable to understand how we can modify the lookup rule in t...
we have a catalog item that lists every region we have and a table that lists those regions... up to now we have been using a reference qualifier to limit the regions shown on catalog items based on what are applicable for that item... the drawbac...
I am evaluating using SG-SCCM for computer and software inventory. We are also running discovery for servers. I need some help to understand how SG-SCCM determines if a computer CI needs to be updated. For example, I run an SCCM import, a computer i...
Am I missing something? I have a simple bar chart report on custom field. I want it to display from in a certain order. Currently the only way I see for sorting is A to Z or Z to A. I want to be order to choose the order which my fields display. An e...
Hello Experts, I was looking to create relationship between a cmdb_ci_computer and cmdb_ci_service Using relation Depends On:: UsedBy cmdb_ci_computer table contains a field u_service which is same as cmdb_ci_service table. Eg: On Table cmdb_ci_compu...
Hey all, In a some articles and demos I have seen, it appears that there is a way to have Discovery capture and report/display unauthorized changes: a change to a CI (such as an attribute value change or the addition of a new CI) has occurred but the...
After configuring the account principles and then the Cloud Service Account under Cloud Management -> Service Accounts, I hit "Discover Datacenters". A few seconds later the "Datacenter discovery status" is updated with an error.I can't find anything...
Hi Experts, We need your help in fix the issue which am facing in event field mapping.We wrote event rule and event filed mapping to process SNMP trap but the event field mapping is not executed after the event rules.***************************...
Does anyone know if there is a plugin to discover information on Amazon WorkSpaces with SN discovery? Thanks, Stephen
