Resolved! Send to Event Creator - Setting is Disabled
Where do i go to fix this? I dont see check box in notification to enable.
Forum Posts
How to get Last logon user and last login time of a CI in CMDB form
Greetings, I need to two new field in the CMDB server form. One needs to be the "last logon user in a CI" and the other one is "last login time in a CI" Is there a way to get this information? I would really appreciate if someone can help me with thi...
Deactivate the "Change to operational status" Business Rule?
SituationWe are trying to build on the Common Services Data Model (CSDM) by creating a Business Application (BA) that depends on three Application Services (BA-Dev, BA-Model, BA-Prod). However, the operational status of the application service canno...
Different between alive and active host
From Credential-less host Discovery, it mentioned that "the Shazzam probe scans a host that is alive but not active". How to define alive and active? What is the different between alive and active? https://docs.servicenow.com/bundle/newyork-it-operat...
How to clear logs in Mid server
Hi All, I'm very to new to Discovery/Mid server.Can anyone let me know how to cleanup the logs as logs are taking lots of space on mid server? I'm very new to ITOM and I don't have any idea on this.Could anyone help me on this? Thanks in advance.
Missing Workflow Contexts
While troubleshooting an issue in regards to a requested item workflow skipping an activity/approval when it shouldn't have, I noticed that there are MANY requested items are missing the workflow context. There doesn't seem to be a pattern as far as...
Resolved! Kingston Discovery - How is triggered the pattern"Active Directory Domain Controller On Windows"
Hello, I'm trying to discover AD services or AD Domain Controller but it is failing How is triggered the pattern? I don't see any Classifier related to that at first glance. I also listed discovery_classifier_probe table and found no horizontal patte...
Resolved! Discovery setting CIs as Absent. What's the process behind?
I need to understand if as part of the OOTB Discovery process when a CI that was previously discovered does not get discovered again the system changes the status to "Absent" Is that something done OOTB or I might need to create my own logic for ge...
Resolved! Has anyone discovered and mapped an FTP server connection from WebSphere or Apache server?
We have a Windows FTP server which has an FTP service (ftpsvc) running but doesn't listen on any port until activated by SVCHOST -k ftpsvc.Service Mapping sees the port attached to SVCHOST and creates a generic application with the svchost.exe name.T...
Service Mapping License
Hi, I have a general question about service mapping licenses. Currently how a service mapping is licensed ? per entry point or per service or per node -Giri
Discovering IP Phones (Avaya)
Hello, Has anyone had success discovering IP phones? Specifically Avaya IP Phones. I have searched all over and have found that I need to create a new probe, sensor, and classifier but no info on how they need to be configured.
What combination of OIDs or MIBs are needed to correctly attribute Ricoh printers?
We have over a 1,000 Ricoh printers and are at the beginning of our configuration journey to make the records more accurately attribute the correct model information. We only have one OID loaded for Ricoh printers so all the printers are being assig...
Resolved! Integrating SCCM with ServiceNow for managing server patches
Good Afternoon, Can someone help me to find any documentation for integrating SCCM with ServiceNow for managing server patches ?? Thanks in advance
Resolved! Which Class? Cisco UCS Blade vs. ESX Server Class
We have a team that runs ESX on UCS blades. What is the recommended class for these? Cisco UCS Blade or ESX Server? Are there discovery implications to factor in when choosing to class?
Resolved! How to discover VMware virtual appliance (no vcenter)
We have to discover VMware virtual appliance and VPx. There is no vCenter here. How can we do that?
