Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! What is a CIM Server and what are CIM credentials?

Hi,  Being from BMC background I have no idea about storage discovery using CIM Server. I have read the documentation but could not make out what is meant by CIM Server and its credentials? The storage discovery could be done using SMI-S provider or ...

Migration from J2SSH to SNCSSH

Eureka adds a new SSH library, SNCSSH or "ServiceNow SSH,"   which is gradually replacing the older J2SSH library or "Legacy SSH."J2SSH limitations:no longer being supported by the open source communitythe set of negotiable algorithms is steadily agi...

tim_broberg by ServiceNow Employee
  • 5789 Views
  • 18 replies
  • 1 helpfuls

Resolved! Discovered CIs created with empty name value

Hi, just been running discovery in our test environment and I've noted a few hundred CI have been created where the CI name is empty for the following classes;   Exit Interface Routing Rule Next Hop Routing Rule   I suspect this might be down to the ...

thomas81 by Giga Contributor
  • 2440 Views
  • 3 replies
  • 5 helpfuls

Question on removing seconds in the time display field

We have date and time fields on several forms in ServiceNow and in a majority of cases, the seconds field is not valuable information for us.   For example, when someone is scheduling a change, we're not tracking the change down to the second but fro...

tjschmitt by Tera Guru
  • 5487 Views
  • 5 replies
  • 1 helpfuls

History option in the context Menu

Hi All, I would like to navigate to the UI action/ context menu for 'history'. I am unable to find in the UI context menu list as well as UI actions.   Thanks & Regards, Raji.

Can I use SNMP for Linux discovery

SNMP credentials have been configured for Linux servers. When I choose "test credential" it works and says successful. When I run discovery it fails and says "no valid SSH credentials". How can I force discovery to use SNMP credentials for some Linux...

Ann B_ by Tera Contributor
  • 2421 Views
  • 9 replies
  • 6 helpfuls

Run PowerShell custom activity with alternate credentials

I need to run a PowerShell script with specific credentials and haven't had much success yet. Here's what I've done so far.Created an account in AD and assigned it appropriate permissions. Assigned the account log on permissions on two MID servers.Cr...

jimdawson by Giga Contributor
  • 2443 Views
  • 2 replies
  • 1 helpfuls

Clear event to close the alert.

We have a scenario where if the monitoring system sends critical incident it should be assigned to Group A, if warning event is received it should be assigned to Group B. This can be achieved by event rules , the tricky part is how to close the alert...

Resolved! London NetApp pattern

I'm testing the NetApp clustered and ontap 7mode patterns in one of NPE we've upgraded to london.  I'm getting this error when I run discovery.  It does classify the device correctly, but fails:   Identification Engine: Discovery status is FAILURE, C...

cyked by Mega Guru
  • 3316 Views
  • 8 replies
  • 0 helpfuls

How to discover MySQL Databases?

Hello All, Can any one help me with this, if you have already done. I'm trying to discover 'MySQL Server' --> MySQL Instance --> MySQL Database Names. Based on the MySQL IP's, i'm able to discover - 'MySQL Server' --> MySQL Instance but we are not ge...

Resolved! Password Reset Enforce History Policy

Has any one had issues with the Password Reset Enforce history policy on AD? I keep getting an error "A constraint violation occurred. (Exception from HRESULT: 0x8007202F)Stack Trace:".I guess I have two questions:For those of you that have Enforce h...

jshafton21 by Kilo Guru
  • 4270 Views
  • 9 replies
  • 0 helpfuls

Versionone Integration

Has anyone done any Servicenow integration w/ VersionOne?    We use Servicenow for our ITSM system, but VersionOne for our Agile project/sprint planning, so much of the work we need our Engineering team to do resides in V1 tickets.   Looking for way...

adamrauh by Kilo Expert
  • 2509 Views
  • 2 replies
  • 0 helpfuls

Mid Server Failover Best practices

We have 2 Datacenters and 6 hosts(3 hosts residing in each datacenter). We have configured Mid Servers to point out each of these hosts. We are planning to failover Mid Server from one data center to the other. Is it best practice to point out each o...

Unable to get the ESX host and VM's in Vcenter discovery

Hello Experts, I am trying to discovery a vcenter in which I was expecting all the esx host and vm will be automatically discovered. However it is discovering only the CI where the vcenter app/package is installed/added. Kindly suggest how to get the...

Sundar10 by Giga Contributor
  • 2200 Views
  • 4 replies
  • 0 helpfuls