Resolved! CI classes that can be excluded but will not hurt Service Mapping
Can anyone advise me on typical CI classes we may not need to disciver, without hurting the Service Mapping? Like File system, Disk, Disk partition?
Forum Posts
connection test failed for solarwinds
Hi all,I am integrating solarwinds with serviceNow event management using OOB connector. In the connector instance I have given proper IP address and active mid server but when tested the connector it is showing following errorCould anyone help me wh...
External Credential Store - Is it possible this approach for LDAP, POP3, etc.?
Hi everybody,we've implemented integration with Thycotic Secret Server according to this article: How to implement Thycotic Secret Server as an External Credential StoreHow to implement Thycotic Secret Server as an External Credential Store We have a...
Is there a walkthrough for mapping Active Directory that someone else has successfully followed?
Is there a walkthrough for mapping Active Directory that someone has successfully followed?I'm trying to get AD Forest, OUs, AD objects into cmdb.I've been to the following and been unsuccessful:https://community.servicenow.com/thread/165690https://d...
Maximum file size attachments - Incident Management
Hi could you tell me the maximum size limit for an attachment in the Incident Management module please?
How mid server creates or updates the CMDB table for found devices.
Hi All,I am struggling with how the MID server creates records for found devices in CMDB table.
Resolved! Deeper understanding of the Discovery processes.
Hello Community,I had a few questions on the Discovery process with ServiceNow:How does the Discovery schedule call upon probes?does it run through all probes configured on the instance, ordo you configure specific probes to run?if so where do we go ...
Resolved! How do I change the value being used for "Name" from an SNMP Device
Please see the attached .XML. The name that is being populated in the CMDB is the sysname showing in the sysdesc portion of the xml. I need to parse out the name that is showing in the CIData portion towards the bottom. The short name being use...
Resolved! Administrator's day-to-day activities
Hi All,Can I know the ServiceNow administrator's Day to day activities.Like what kind of tasks or issues that can come on day-to-day basis.What kind of Incidents or critical incidents do they receive?Please provide the pointers with real-time example...
Storage Discovery Pre-requisutes
I am bit new to Service Now Discovery.Wanted to know what are the pre-requisites for storage discovery ...i.e credentials, ports etc ?Would be really helpful if someone can share the experience on how to get this done.
Access the output variables of an activity inside a notification activity in Orchestration workflow
I have a powershell activity and the activity is having two outputs (result and errorMessage), i need to send a notification after the execution of the powershell activity with the result and errorMessage inside the body in the email notification . C...
How to import data into SNOW
Hi All, I want to import data into SNOW - how is this possible in this toolset SNOW? Also what does SNOW stand for? (A common question!) Thanks!
Resolved! The Affected CI's related list in Change or incident table
The service now wiki talks about the Affected CI's related list but I can't find it when I try to personalize the forms. https://wiki.servicenow.com/index.php?title=Attaching_Configuration_Items_to_an_Incident Anyone know how to add the field that...
Teradata Discovery. Is anyone discovering Teradata "databases"?
Hello all. Is anyone doing discovery to collect Teradata database information?We have Teradata installed in our Linux servers. We can discover and collect software in the servers related to Teradata, but we don't create CIs for Databases.Is anyone cr...
Resolved! Windows discovery using MID installed on LINUX machine
Hi, Can we do discovery of Windows servers using a MID server installed on LINUX machines and Vice Versa. Is there any work around available for this ?Thanks and Regards, Nitin Sharma
