I am working an issue where the system is timing out when an approver is approving several records at once form approval list view.Admittedly, the records the approvals are for have large workflows that continue when it is approved.I see this issue a...
I've discovered my inventory using Service Now. I've created relationships between the discovered CIs based on their interactions related to the business service.I've mapped the Business Service to the linked Cis.Now I want a report that either lists...
I need to create a report that gives me the answers to the Risk Assessments on Change Requests. No matter how I do this, I'm coming up empty. I see that the responses are in the survey_response table, but I don't see where the Task number field is. I...
I'm currently working with our Network Engineering team to validate that discovery is capturing all necessary data, but we've noticed we are not able to capture the location of our routers or switches. After talking with the team, they mentioned th...
Need to understand How discover updates asset tables - we just enabled discovery and yet to identify how its populating CMDB and discovery.
How much time take to discover 3500 servers in ServiceNow? Weare using just 1 midserver
Hi everyone,I am facing a peculiar issue with Servicemapping. When I provide Service mapping with the entry point and hostname, it starts discovering and the discovery runs indefinitely.after an hour or so, it returns a time out ' Task timout expired...
I have a requirement to associate a vendor to a specific ci record in the CMDB. This requirement is related to a BIA process for Disaster Recovery and having all of the required information together for an asset. Has anyone entered vendors ...
Hi all,I want to try servicenow to support CMDB so I want to download and install the servicenow express edition. Where can I get and download this version?Thanks and regards,Javier
Hello!I want to parse command output and create a new variable for each line.How to mark lines and link it to nesussary variable?
I mistaskenly manually changed the Number field type from String to Reference while OOB configuration is set to String .I did it in a table which extends the Task one. Does anyone know how i can fix it? Thanks
Discovery is finding Internet Information Services (IIS) by looking for a running process called "svchost.exe" with a command line parameter "iissvcs".Unfortunately, we're not finding a lot of IIS instances as the command line parameter is not displa...
Hi,is there any support for retrieving billing information regarding Microsoft CSP (Cloud Services Partner) agreements in Azure?I've managed to connect to our EA and got all billing info from that agreement (all subscriptions).Is it possible to integ...
We have implemented ServiceNow Discovery and configured schedules to perform scan. We need to run only Workstation scan during the day. If we add the behavior as WMI then it scans both Workstation and Servers.We won't be able segregate the IP ranges ...
Im using an excel file in a midserver that is configured, to import into Users table. In Data Sources, I have chosen 'File retrieval method' as 'File' and in the 'FilePath', Im giving it as 'MIDServer_xxxxxx\C:\Users\XXX\Desktop\MidServer_User_Import...
