Run a script post discovery
I am looking for a way to trigger a script when discovery finishes. Is there any way that anyone knows of, that makes it easy to do that?
Forum Posts
Empty Relations
How do we debug empty Relations in CI Relationships [cmdb_rel_ci] , where Parent = Null , Child = Null or both . Tried running discovery on similar relation types to figure out which sensor/Script Include is creating Relations. Mostly its " Depends o...
Resolved! How is metrics calculated in CMDB Health dashboard
I want to understand how are metrics for each category in OOB CMDB health dashboard configured. Where can i find this information Am new to PA and tried to look at dashboard definition Example:Duplicate CIs is defined for Metric called Duplicate in ...
Get list of choice field values with display values
From a element descriptor I can get the dictionary elements of the field. I am using following code for the same.var gr = new GlideRecord('cmdb_ci_ip_address');gs.setLimit(1);gr.query();if (gr.next()){ var choices = gr.getElement('ip_version').getCho...
Script behind event to alert creation
Hi ,Did anyone know the script which used to create alerts from events in event management ?Thanksstark, Could you assist me on the above question ?
Find cmdb_ci_server CIs missing Runs:Run_On relationship type
As a non-administrative user, is there a way to determine a list of Server CIs that don't have a particular relationship type? We want to determine which servers are NOT related to another class of CI.
Resolved! Confused about the ACLs
Hi, I have a question on ACLs What is the basic difference between the below two ACLs <sys_table>.(none) <sys_table>.* (asterisk) Consider the operation is "write" Please help if you can Thanks Sailesh
Populated Fields from Discovery
hi guys i need help with the below question. can anyone suggest me the process to collect the data required. what data is being populated by discovery and what fields this data goes into. Idea is to be able to provide this document to users to explai...
SSH authentication or connection failure
Hi All, When we are trying to run Quick Discovery . i am facing the below issue on classify phase. I think credentials part we do not have any issue because few Linux devices are discovered through discovery. Input: <results probe_time="27067" res...
Resolved! How to allow a user to edit templates
Hi All, I have given a user the following role: template_editor_group. They can create and edit templates but certain fields are missing. For example:
Resolved! SNMP v SSH Discovery
Here is my scenario. We have multiple devices with both port 22 and 161 open. I have my Port Probes classification priority set to scan for snmp first and ssh second to prevent devices for which we have no credentials from start loggin authenticati...
Having trouble with snmp timeouts during Discovery on devices that are being discovered mostly successfully
Hi All, I think I've read just about all I can find regarding these errors & am a bit stuck/confused. I have a handful of Cisco devices across our datacenters that seem to be exhibiting similar "failures" during discovery. Based on what are netw...
Discovering SNA and NAS storage devices
To discovery SNA and NAS storage devices: What is the SMI-S provider to collect SAN and storage information. Is there a list of SMI-S provider/application available for each storage type? Does ServiceNow provide the list of supported SMI-S provide...
Issue with IP Switch discovery
Hi All, I have a weird issue regarding IP switch discovery. Hope I will find out solution here. We are able to discover the IP switches with all relevant information. But for few of the Switches , it is creating a CI with all information except name(...
How to integrate Icinga and ServiceNow.
My requirement is to pull the Icinga alerts. Does anyone know the API details to fetch alerts from Icinga? Is it possible to edit existing Nagios connector for this purpose?
