Hi,Beside Caller field, there is a triangle with an info icon in it.The same icon I need beside 'Sub Category' field [Note: This is not a reference field].On click of that button, it should show all the incidents raised for that sub category.How to i...
When I run a discovery against a Windows 2012R2 server, the SQL Server probe finds the Windows Internal Database and thinks we have a sqlserver. This is because this thing runs as C:\Windows\WID\Binn\sqlserver.exe. I think I'd like to ignore this par...
I have been working on discovering application pools running on IIS servers using these Process Classification settings:Name: Application PoolTable: Web Service (cmdb_ci_web_service)Relation Type: Runs on::RunsMatch Criteria: anyOn Classification Scr...
Hi, In the approval request email that an approver receives when an item is submitted contains the 'Click here to approve' and 'Click here to reject' links. When the approver clicks on any of those links, an email is opened up for that user to reply....
Is there a way to check for attachments in the current form and making attachment mandatory if a field is checked ?
Getting some strange behaviour when discovering SNMP devices. In this case, I am trying to discover any switch / router device on a subnet. I have created a schedule using the 'SNMP only' behaviour and allocated the subnet range.Taking a random devic...
Hi,This is draining everything I have!I've been following this resource found here on the community - WMI, PowerShell and Windows FirewallsWe have a MID server on the internal (corporate) network trying to connect to a server in the DMZ.Both the corp...
When filtering in reporting or even on a list anytime you pick a field that is a date or date/time field you can filter on several predetermined choices such as Last 30 days, Last Hour, Last Month, etc. Is there a place in the tool you can add anothe...
How are virtual networking devices such as PBXs, switches, and routers handled in Discovery? Are these virtualized devices supported in ServiceNow Discovery? If not, we would like to track this virtual attribute on these devices and are looking for g...
Hi All,Will there be any performance impact in case if we increase the "Max run time" for discovery schedules?
Hello,When I kicked off discovery and show status is active. But looks like it's hung and not doing anything. I found out that when i restart the mid server in service-now. Then the job is running, serveral hours later the systom is back again and I ...
I have a group of users (auditors) that I want to allow to see (read-only) the maps in the Dependency Views application and a couple of the modules. I granted them the access to these modules, when they click on the module, they get an error, r...
List,Does anyone know of a way to set focus to a field on load of a page? Currently when we 'create a new' Incident, initial focus is on the Case ID field... We'd like it to set focus to the 'username' field instead.Any ideas would be greatly appreci...
Hi,I have 3 fields on the form1) Category2) Tier 13) Tier 2Tier 1 is dependent on Category and Tier 2 is dependent on Tier 1.I implemented a simple reference qualifier which works fine. Only issue that if Category is null (On form load during insert)...
How do I make the "reference list view" behave like the regular default view. When I select NEW from the Contract list I get the default form view show up. When in a asset on the Contracts tab there is a list called Assets Covered. If I click...
