Hi Friends,I'm trying my hands on service mapping and discovery. I have a set up as below.Virtual box VM - Ubuntu 16 installed on it.ApacheMy SQLWordpress installed on this VM.I saved the SSH credentials in the credential store and ran a normal disco...
Hi,After upgrading to helsinki patch3 I see that our mid server thread count is exceeding and also discovery takes more time to complete the schedules when compared to Fuji version.I see the thread count is around 140 whereas in the config file we se...
I have found several manually created Configuration Items that are duplicates in our CMDB.Is there a way to merge duplicate CIs together, to preserve relationships and references?
I am Getting eroor like this (SNMP probe timed out. Target is either unreachable or there are no valid credentials for it) while discovering snmp printer. for printer discovery any credentials are required or not?
Hi,Beside Caller field, there is a triangle with an info icon in it.The same icon I need beside 'Sub Category' field [Note: This is not a reference field].On click of that button, it should show all the incidents raised for that sub category.How to i...
When I run a discovery against a Windows 2012R2 server, the SQL Server probe finds the Windows Internal Database and thinks we have a sqlserver. This is because this thing runs as C:\Windows\WID\Binn\sqlserver.exe. I think I'd like to ignore this par...
I have been working on discovering application pools running on IIS servers using these Process Classification settings:Name: Application PoolTable: Web Service (cmdb_ci_web_service)Relation Type: Runs on::RunsMatch Criteria: anyOn Classification Scr...
Has anyone found a way to reliably relate surveys taken by personnel, with the ticket that generated the survey? There's no way to .walk the relationship between the two.
Hi, I have been reading a lot about approver licensing ( October,2013 pricing model service now ). It states it will grant a new role called "approver_user" to a user and the user would be liable to approve requests in his queue in addition with sel...
Hi, In the approval request email that an approver receives when an item is submitted contains the 'Click here to approve' and 'Click here to reject' links. When the approver clicks on any of those links, an email is opened up for that user to reply....
Is there a way to check for attachments in the current form and making attachment mandatory if a field is checked ?
Getting some strange behaviour when discovering SNMP devices. In this case, I am trying to discover any switch / router device on a subnet. I have created a schedule using the 'SNMP only' behaviour and allocated the subnet range.Taking a random devic...
Hi,This is draining everything I have!I've been following this resource found here on the community - WMI, PowerShell and Windows FirewallsWe have a MID server on the internal (corporate) network trying to connect to a server in the DMZ.Both the corp...
Discovery creating new Hardware/software models,few duplicates. 1)how these models are creating (in discovery which probe/sensor) 2)How will the discovery identify the existing product model while creating any asset ?
When filtering in reporting or even on a list anytime you pick a field that is a date or date/time field you can filter on several predetermined choices such as Last 30 days, Last Hour, Last Month, etc. Is there a place in the tool you can add anothe...
