ITOM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! How does AMDB to/from CMDB CI updates happening

I would like to understand how CMDB to/from AMDB CI updates are happening. There is a requirement for me to delete CMDB CI's but that shouldnt affect AMDB CI;s - how do i achieve and what is the impact analysis i should do before it tampers the produ...

tshk by Giga Contributor
  • 2659 Views
  • 4 replies
  • 2 helpfuls

Catalog discovery for Postgres & Oracle

Hi Members,I am new to Service Now Discovery so please spare my mistakes and take me as New Learner.As we now that regarding Database catalog, MS sQL - dicovered by default. Please let me know do Service Now also discover catalog for Postgres & Oracl...

Resolved! Create AD Orchestration stripping escape characters?

All,  Having an issue with the "Create AD Object" orchestration activity. Specifically, I'm trying to add a Manager to the User object I'm creating. My understanding of PowerShell (which is what the Orchestration Activities use underneath) is that th...

robpickering by ServiceNow Employee
  • 3784 Views
  • 9 replies
  • 1 helpfuls

Service Mapping - knowing how to find configuration information

Many Business Services involve various applications such as Apache, Tomcat, Weblogic, etc.   It is hard to know where to find the needed information such as database connection info or other information about connecting to the next item in the busine...

porthos by Tera Contributor
  • 1987 Views
  • 4 replies
  • 3 helpfuls

Resolved! External connectivity for MID server

Hi folks,In the documentation, there is a requirement for MID server to connect to install.service-now.comImportant: Ensure that the MID Server can connect to install.service-now.com to download and install updates.Is there a static IP address for th...

Nam Nguyen by Tera Expert
  • 1674 Views
  • 5 replies
  • 0 helpfuls

Resolved! Can a Tree Picker be enabled for a Custom Table or Field?

I have a client that would like to make a custom table (Conference endpoints) searchable with a Tree Picker.   Using the tree_picker attribute on the u_parent field does not seem to work.   The u_parent points to itself similar to the location table....

jpeters117 by Kilo Contributor
  • 4027 Views
  • 7 replies
  • 1 helpfuls

Resolved! Problem Discovering VMware vCenter instances

I'm getting the following error while trying to run Discovery on a vCenter instance:Unable to establish connection to https://x.x.x.x/sdk (where x.x.x.x is, of course, the real IP Address)I can browse the url from IE on the MID Server, but just keep ...

Jim Coyne by Kilo Patron
  • 3228 Views
  • 8 replies
  • 0 helpfuls

Do we need to open port 1433 for MS SQL discovery

Hi All,I am discovering windows servers, Observed that mssql instance is created but not getting other attributes like version, edition, service pack, db catalog etc is not populated.All windows server attributes data fetched successfully without any...

moresr by Giga Contributor
  • 2843 Views
  • 8 replies
  • 0 helpfuls

IBM Z/OS Discovery

Has anybody out there attempted to or have been able to discover an IBM Z/OS Mainframe environment? If so, please can you share your experience ?Thanks in advanceAbhi

Duplicate Asset created

We recently implemented SCCM 2012 v2 plug-in in our Development environment, but we are getting duplicate assets created about the time the SCCM integration runs.   However, the duplicates don't happen every evening when the SCCM integration runs.   ...