Difference between action.setRedirectURL() vs. gs.setRedirect()?
Is there any significant difference between these two calls? action.setRedirectURL(url);vs.gs.setRedirect(url);
Forum Posts
Can I create calculated fields on a Report?
I am trying to write a report where I return rows with number data fields. It doesn't matter from which table I'm getting the data, as this is a more general question.In any case, I would like to know if it's possible to do any of the following.1. ca...
Resolved! Self Service Permissions - see all tickets for company
In the past, we've had ticketing systems that allowed self-service users to be defined as "managers" which allowed them to see all incidents/requests opened by anyone in their company, rather than just their own. We have a customer requirement to i...
Run remote batch file from Powershell
I'm working on a "Run Powershell" Orchestration activity where I need to run a batch file on a remote server. The command line will be used to add users to our Good Enterprise server. I can run the following command from the command line of the G...
Alert to Incident ratio report
Hi All, Can anyone please assist me how to pull the reports mentioned below from servicenowAlert to Incident RatioAverage Speed of Response for incident.Balance between opened and closed incidents per priority Balance between opened and closed ticket...
Resolved! Use javascript inside Jelly dynamically
I have 3 levels of dropdown, where each dropdown is based on the other, this is loaded via a <g:evaluate>, but I am having issues getting it the relation/reference to work when the user selects the first value.My HTML looks something like this. <sele...
Resolved! -Credential \$cred
Can someone please enlighten me on how to pass credentials to a custom PowerShell probe? It seems like I can create a PowerShell probe and add the above line to pass credentials at run time from the Credentials table.I looked at the Windows - MSSQL P...
How do I add multiple users to a watch_list through an inbound email action script?
Hi there,I need to add users to a watchlist automatically through an inbound email action. These users are in ServiceNow already, so I am not adding anyone new to the system.In my script, I think I use... current.watch_list.setDisplayValue('Doe, John...
Hide/Read-Only Slushbucket Filter
HI,The slushbucket that appears on clicking the "Edit" button in related list shows the filter that I have applied by personalizing the List Control.My requirement is to Hide the filter or make it read only so that no one can change the filter.How do...
Vendor table out of the box?
Is there any vendor table I can use out of the box? if not, I need to create this table.I want to create a field called: external_ticket_vendor in task.form, can this field be a reference to the vendor table?
C# API Access Unrecognized message version
Adding some automation to how virtual servers are provisioned here and I noticed some odd behavior and am hoping someone can help me out. System.ServiceModel.EndpointAddress RemoteAddress = new System.ServiceModel.EndpointAddr...
Resolved! Process Classification Script Magic
So doing a deployment my friends had a requirement to trigger specific probes based on the type of unix device it was. Being a very secure environment they had some servers that had very restrictive shells where only specifically formatted commands w...
help with Reporting on Discovery Results
I have been struggling with this for a few days, and would love any help I could get. I've looked everywhere, I can't find anything that I've been able to work with.I am trying to build a report that shows a listing of the devices on the network that...
Resolved! How to use a "isMemberOf" function in a Workflow
Hi,I wonder if someone has done that before. In a workflow for a request item, verify if the person that opened the request is member of two specify groups. here is what I have so far, and error that I got in the Flow //Verify if the user that op...
Multiple Variables in one line (Catalog Item)?
Is it possible to have multiple variebles in one line?
