Discovery creating new Hardware/software models,few duplicates. 1)how these models are creating (in discovery which probe/sensor) 2)How will the discovery identify the existing product model while creating any asset ?
When filtering in reporting or even on a list anytime you pick a field that is a date or date/time field you can filter on several predetermined choices such as Last 30 days, Last Hour, Last Month, etc. Is there a place in the tool you can add anothe...
How are virtual networking devices such as PBXs, switches, and routers handled in Discovery? Are these virtualized devices supported in ServiceNow Discovery? If not, we would like to track this virtual attribute on these devices and are looking for g...
Hi All,Will there be any performance impact in case if we increase the "Max run time" for discovery schedules?
I'm new with Discovery and we are currently we made up and running the Discovery to Development. My problem is we don't want all Classes to be discovered and like to filter out which classes needs only to be discovered. Can you help me how ? Let's sa...
Hello,When I kicked off discovery and show status is active. But looks like it's hung and not doing anything. I found out that when i restart the mid server in service-now. Then the job is running, serveral hours later the systom is back again and I ...
I have a group of users (auditors) that I want to allow to see (read-only) the maps in the Dependency Views application and a couple of the modules. I granted them the access to these modules, when they click on the module, they get an error, r...
Hi Team,I want to create a client script, to run a check on the task table from a form field. I have a field called 'u_requester' in a form (new call form) and it is stored in a table called 'u_new_call'. When the requester is filled in by the user, ...
List,Does anyone know of a way to set focus to a field on load of a page? Currently when we 'create a new' Incident, initial focus is on the Case ID field... We'd like it to set focus to the 'username' field instead.Any ideas would be greatly appreci...
Hi,I have 3 fields on the form1) Category2) Tier 13) Tier 2Tier 1 is dependent on Category and Tier 2 is dependent on Tier 1.I implemented a simple reference qualifier which works fine. Only issue that if Category is null (On form load during insert)...
How do I make the "reference list view" behave like the regular default view. When I select NEW from the Contract list I get the default form view show up. When in a asset on the Contracts tab there is a list called Assets Covered. If I click...
The issue is the emails are not showing the correct currency. How do I update the notification and script to ensure the correct currency is displayed for the approver?The request.itil.approve.role email template has the following:Short Description:...
i am trying to do quick discovery but it is not finishing. it is stuck at shazzam launch not moving any further . the ecc queue shazzam- output is in ready state only. the state of discovery status is active only it is not being canceled or complet...
How is it possible to get the IN operator in filter for other tables the way it is present on choices table. Screenshot attached. Also is it possible to query databse using IN operator the way it is possible in normal SQL.Select * from employee where...
Hi Team, Can anyone explain the difference between glide ajax call and getReference() call in client script, can you give some examples when should we use. Which is the best to use from performance view.thanks ctomasiITSM:...
