Best way to disable Password Reset and Password Change?

[bpippert]

We recently upgraded from Helsinki to Istanbul. As a result, the following application was activated by default: https://docs.servicenow.com/bundle/istanbul-it-operations-management/page/administer/login/concept/c...

We have no need for this plugin, and would like all functionality regarding it to be disabled. We have no need for this since we use LDAP integration for passwords.   What is the most complete way to do that?   Do we have to disable the public pages, catalog items, processes, ui scripts, etc? Or, is there an easier global way to do this? If we have to manually disable things, does anyone know where a complete list might be?

[bpippert · Accepted solution]

The answer I got from HI was this link:

https://{your instance}/sys_metadata_list.do?sysparm_query=sys_package%3D7b02eba4132232007df3bae32244b0e7%5EGROUPBYsys_class_name&sysparm_first_row=1&sysparm_view=

It is up to us, to decide what, of the 1223 application files, we should inactivate.

Since we were given no guidance from HI, we will probably just inactivate all the UI Actions, Public Pages, Application Menu, and Catalog Items.   We will also change the System Property - glide.security.forgot_password.display.link to false.

[Nitya Mudaliar]

The Change Password and Password Reset Enrollment items that appeared in your service catalog along with Istanbul upgrade can be access via the Content items module under the Service Catalog application.