Can anyone help me know from where the software package( cmdb_ci_spkg) get populated

[Anshu_Anand_]

Hi everyone,

I need to know from where the ci records get populated in cmdb_ci_spkg table (software packages).

Is there any way to discover these software packages as there is no way i am able to discover these software CI's?

The problem is that i have a lot of duplicate software packages in cmdb_ci_spkg table.

currently the identifier is "key" field in cmdb_ci_spkg through which the software packages are identified.

Regards,

Anshu 

[robertgeen]

These get discovered via the Install Software probes/sensors in discovery. It will populate this table and another table with all the add/remove install packages on windows and RPMs found on linux/unix.

[Anshu_Anand_]

Is there any way to discover a particular software package manually ?

[robertgeen]

I mean by the definition of discovering you wouldn't really be doing it manually. If you discover a server then it should return all and then you can report off of the software package table to figure out which servers it is on. Thanks.

[Priya Shid1]

Hi anshu,

Please refer below Article you will better understand by this.

https://community.servicenow.com/community?id=community_article&sys_id=ff7c26e1dbd0dbc01dcaf3231f961...

Please Mark if Helpful.