Hi , Anyone explain how to Configure alert remediation actions and using alert management rule how to restart/start/stop the window services using Flow designer Integration Hub. Requirement - When the monitoring tool generates a event (having issue...
Hi All,Could someone help me find the exact command used to set the "Operating System" field for Linux systems in CMDB? Thank you in Advance!
We're in the process of implementing MID Servers as "Infrastructure as Code" builds within AWS - i.e. using Silent Installer options, inserting Mutual Auth and Secrets Management certs via command line, etc. Essentially, making it so that MID Servers...
Hello could you please support me on how to configure MS Sentinel to obtain data from Mid Server Logs? thank's a lot Nabil
Hi, everyone! Trying to configure HLA via ACC-L and here's an event received. The port is open an tested between the mid server and the agent machine. Any tests I can do? Any suggestions? Thanks! SourceITOM AgentNodeEHV-PLO-MA-01-ATypelog shipper for...
Hi, Is it possible to add the SLA percentage elapsed to the "Incident Assigned to Me" view and the "Service Desk: My Group's Work" view? Thanks.
Hi, We are discoverying Azure resources like resource groups, Vnet, storage account, Azure DC, VMs and AKS clusters. However, when I look in a resource group where we have resources with the type = search service, document intellitence, azure map ac...
Hi, We have requirement where we need to delete Core Companies record where Vendor ID(custom field) is empty.The only relationship we need to look for is in the Business Application(cmdb_ci_business_app) table. If the core company record is reference...
Hello. I have a Record Producer that is set to kick off an Incident in some situations and a Request in other situations, depending on the value of a variable. That part of the process (i.e. kick off Incident or Request) is working as expected. My i...
Hello All. How can I find out how many incident does not have outage ?
We are populating the Application Services using the Tag-Based discovery, see below:1. Tag-based Discovery creates Application Services2. We take the data from the App-service and create a Business App, form the relation b.w both using Flow3. Now we'...
Hello everyone, I need to create a 2-hour maintenance window that generates an incident or alert when an agent is shut down. I am testing this on my production instance and I am unable to associate the existing agent with the newly created maintenanc...
Hi, I want to implement Pure Storage FlashBlade discovery.Please guide step by step.I have already gone thr' below prod document, but not able to undertsand credential configuration .Pure Storage FlashBlade discovery (servicenow.com) Please help Than...
We currently have a need to use our AWS tags to populate CMDB attributes for corresponding CI's. I've looked at many ways to do this. But I am wondering if anyone has done this? And what was the best way they found.
We are utilizing Discovery to populate a portion of our CMDB. During the Discovery process, Stale CI Remediation Tasks and Duplicate Remediation Tasks are being created. My question is two-fold: 1. How are these tasks being created? I should note t...