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Create Ignore Event Rule

Hi, I have the filter conditions with me for which we do not want the alerts in Servicenow. As per discussion, we came to the conclusion that we need to create an Ignore Event Rule. Can anyone please guide on how to create an ignore event rule?  Than...

Discovery Dashboard - Unexpected Error

Hi All, We are working in Discovery dashboard to clear most of the errors in the dash board. do you know what is "Unexpected error"? please refer attached screenshot.Filter condition with error code is# Error code = Unexpected Error Regards,Vini.

Vini_0-1719861333770.png
Vini by Giga Guru
  • 779 Views
  • 1 replies
  • 0 helpfuls

Unable to set field to audited.

I ran into a problem trying to change a field to audited in a table, when i set the field it shows this wayWhat does this green bar mean? I have elevated my role and it still shows this way.

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Events are not creating Alerts but creating Anomaly Alerts

Hi, I created an event rule when I am testing it, the alerts are not getting created. But I can "Event Rule is picking up on the Event" and creating an Anomaly Alert instead of Alert. Can someone please guide me how to trigger an Alert instead of Ano...

Community Alums by Community Alums  
  • 729 Views
  • 1 replies
  • 0 helpfuls

Need to encrypt password mentioned in URL

For 'Integrate Azure Monitor with basic authentication' with Servicenow Event management, need to add below URL in azure action group-https://<username>:password>@<instance-name>.service-now.com/api/sn_em_connector/em/inbound_event?source=azuremonito...

Jyoti33 by Tera Contributor
  • 696 Views
  • 1 replies
  • 0 helpfuls

How do you set the Discovery source, "Manual Entry"

How do you set CIs that you've entered manually to a "Discovery source" of "Manual entry?" I don't really want to add this to our forms as a required field, but I want these CIs to play nicely with the IRE and to give us more complete information. I'...

Unable to Discover Oracle PDB's (Pluggable Database)

Hi everyone,  We are currently unable to discover Oracle PDBs (Pluggable Databases) through the discovery process.We already have Oracle database containers, clusters and services been discovered Documents we are following: Oracle Database 12c discov...

Unable to Discover Oracle 12c Discovery(PDB & CDB's)

Hi Team, I have configured the Applicative credentials and perform discovery on the Linux server. It got discovered but instead of falling the record in cmdb_ci_db_ora_pdb_instance table it was updated in cmdb_ci_db_ora_instance table. It was not not...

sboddu by Kilo Contributor
  • 3290 Views
  • 5 replies
  • 2 helpfuls

Resolved! Organizing Discovery Schedule

What is the best way to organize discovery schedules for a global organization? Any tips on creating an IP range set or application that helps manage existing IPs and Subnets?

MonzaniWill by Tera Contributor
  • 2339 Views
  • 3 replies
  • 2 helpfuls

Tag Governance Policy for checking the length of the value

Hi Team,Is there a Tag Governance Policy for checking the length of the value. The use case is to check if a tag key value is 5  characters. eg; Tag key is abc. abc value must needs to be 5 numerical characters. Ifabc is less than 5 characters , then...

SaiSindhuS by Tera Contributor
  • 773 Views
  • 1 replies
  • 0 helpfuls

Event Rule is not creating alerts

Hi, I have an requirement where if i receive an event for the first time, i need to create an Alert and if the same event comes again in the next 30 minutes, i should not create an Alert, rather update the existing one.  I should create a new Alert f...

PavanBV_0-1719917564330.png PavanBV_1-1719917706013.png
PavanBV by Tera Guru
  • 1208 Views
  • 2 replies
  • 0 helpfuls

Telecom Equipment Discovery

Hello my fellow ServiceNow Enthusiasts, Would just like to check with you guys if ServiceNow can discover Telecom Equipment using Discovery. Thanks,

lopchris27 by Tera Contributor
  • 964 Views
  • 2 replies
  • 0 helpfuls