Cannot find Discovery Pattern for UPS devices

[David77]

Would like to write a Discovery extension for our UPS devices, but when I go into Discovery Patterns, and search for CI Type contains UPS, cannot find it. What am i missing? Are UPS still discovered with patterns? Thanks!

[Christopher Hub · Accepted solution]

To answer questions like these, I use the following resource: Available discovery patterns (servicenow.com)

In this case, I do not believe there is an existing pattern.  If your UPS devices support SNMP query, you could consider setting up a custom pattern to query their OID for status.  Another alternative might be an integration with a management layer if the UPS devices have that available.  If you take that latter route, remember to include IRE in your design.

[David77]

Thanks, it would be great if ServiceNow put all that info into an XLS for download. 

It appears from the page referenced above, you have to go here to see a more complete list
Detailed information on products discovered by ITOM Visibility (servicenow.com) 

[doug_schulze]

UPSs and PDUs have always been probe based and dont believe we will be migrating them to pattern based discovery. So any extensions you would like to do would be probe based.. Unless and I havent tried this to use a pattern in the exploration phase to make any data collection easier.