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Hello everyone,I have a questionWe have related list inamed "Afftected CI" n our change tickets when i am clicking on the edit button in the related listits opening a new page , in that new page i have two filter conditions i need to make one of th...
Hello,I would like to ask here if some of you implemented in SN some custom or some known OOB module/function for requesting roles - access management.Our company is location based and we are looking for solution within our SN instance thru which u...
Hi all, I want to set a rule that aggregates multiple alerts into a single incident. I feel that the following settings are different from the correlation rules, but I would like to know the setting method.There are two rules I want to set,rule1,When...
Hi All, Service Mapping works well with Top-Down Discovery (if the discovery tool is in place to use) to automate the mapping. But, How to do the Service Mapping Manually if no discovery tool? What are the step-by-step procedures to complete Manual s...
Hi folks, First go at getting a MID Server up and running, and really close ! Environment is as follows: SNOW Instance: Personal Dev, Jakarta MID Server: VirtualBox: Windows 2016 Server. Host OS: Windows 10. I followed the ITOM Guided Setup to setup ...
Hi, we have repeated errors in the log about a horizontal discovery pattern failing for some IPs. However when trying to open the pattern log, it shows the message "Discovery log is too large and could not be saved". Is there a property to increase t...
Installed a new MID Server to do a Network Discovery. Received the following error after setup was completed. AMBClient exception when instantiating a AMBClient. Connection is not successful What would cause this issue and more importantly what is th...
The documentation is rather confusing for what is default:<https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/mid-server/reference/mid-server-parameters.html> says:mid.sa.prefer_powershellEnables MID Server to use PowerShell ...
Hi Team, My requirement is we need create a one table on catalog form to get some information from the end user. Please find the attached image and help me.
Hi Folks, Currently we are facing an issue with CI discovery where we have multiple IP address with single CI (Linux VM) . The problem is , every time the discovery runs , IP is changing itself , do we have any option to have the primary IP of the CI...
I am getting dmidecode discovery failures when I run Discovery but running the same command is successful when I run it locally. The command I am running is sudo /usr/sbin/dmidecode -t 1 | cat If I SSH to the server and log in using the discovery acc...
Which would be the steps to provide to an Infrastructure team in order to get discovery reading the name of the CI with the FQDN. Example Server name CMDB Name exampleserver1.my...
Does anyone integrated servicenow with Flexera Software "FlexNet Manager suite for Enterprises".
Hey everyone, I wanted to check and see if anyone has successfully implemented the CMDB without using ServiceNow Discovery and Service Mapping and what did it look like? Do you manually create Business Services and Business applications?Do you automa...
Hello Experts, Does anyone know, what is the current licesing model for Discovery and Service Mapping. There is some information in the community for this topic, but is not for the latest version. I am wondering if it is still valid. Regards, Ivelin.
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