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Resolved! Missing Classification Information

Hi All, I am probably overlooking something here since I am just starting to learn the Discovery module. I am trying to discover  a virtual Windows server built on VMWare and I am receiving the following errors in discovery log when I do quick discov...

victor21 by Tera Guru
  • 3098 Views
  • 4 replies
  • 2 helpfuls

Resolved! Discovering HP Blade Enclosures

Good morning, I'm attempting to discover HP Blade Enclosures in an effort to properly populate serial numbers from blade servers. (Blade servers are grabbing a Virtual Connect serial) I had our server team add a credential to one of the enclosures, I...

smfoister by Giga Expert
  • 2691 Views
  • 4 replies
  • 2 helpfuls

Cost of Discovery

Hi, everyone!  I have a quick question regarding costs of the Discovery feature.  We started on ServiceNow Express, which included Discovery for 500 nodes, though we shelled out $1200/year to increase this to 1000 nodes.  This worked well for us, and...

Nathan Howe by Kilo Explorer
  • 5188 Views
  • 2 replies
  • 0 helpfuls

What are the capabilities of mainframe (zOS) Discovery?

I have 2 clients that are interested in mainframe (zOS) discovery. They both are migrating from IBM TADDM product, which provided rich mainframe CMDB data: Mainframe, LPAR, DB2, IMS, CICS, WebSphere, MQ. I see that SN uses "mainframe unix services" t...

jimmillet by Mega Guru
  • 3288 Views
  • 3 replies
  • 1 helpfuls

Resolved! AZURE / EVENT Management

Hey Guys, We have integrated many monitoring tools successfully into our new ServiceNow instance. I'm stuck with my Azure Events coming into ServiceNow - i have them coming in via a web hook with the configuration suggested here: https://docs.service...

Jonny Lord by Giga Contributor
  • 3151 Views
  • 13 replies
  • 3 helpfuls

Resolved! Report of users without an asset

I've been tasked to build a report of all users that DON'T have an asset or CI assigned to them.  Out of ServiceNow I would export my user table, and my asset table and using a VLOOKUP I would come up with a list of users without an asset.  My firs...

Where is my isApprovalMine()??

I've a function called isApprovalMine() which I want to debug. This function is used in an UI Actions' condition field as below:-(current.approval == 'requested' || current.approval == 'rejected' || current.approval == 'open' || current.approval == '...

chernyee by Kilo Explorer
  • 8787 Views
  • 4 replies
  • 10 helpfuls

Resolved! Active, couldn't classify: No WMI connec

Hello All, When I am trying to discover windows server, I am getting below error: Active, couldn't classify: No WMI connec Can someone please help me to fix this issue. Below is the input payload <results probe_time="48417" result_code="2"> <resul...