Catalog Item - Variable Time only required

[lynnmcfadyen]

I am new to the ServiceNow community. I have tried to search for an answer to my question, but not found any matches.

I am currently building a Service Catalog item, one of the questions relates to whether the action has to be regularly scheduled, if it is then we ask them to select a frequency Daily, Weekly, Monthly. After selecting the value for frequency we want to provide the customer with a TIME box only. However, ServiceNow only provides a DATE/TIME variable from what I can see. Can anyone help?

Thanks

[Jace Benson]

Their isn't a time type of variable, the only ways I see this working would be to

• Use a string type of variable and force the user to enter in the time.
• Use a dropdown with choices of allowable time's like maybe 24 options one for each hour.

[eican]

Instead of the second option (drop down) you could add suggestions to the string field which would pre-populate the field with the right format. (The little light bulb next to a field)

[Bhavesh Jain1]

The responses you have got above are the prefered way. In case the customer is very adamant on having a time field, you can use your javascript skills to create such field in a UI macro. Then create a catalog variable of type macro and call this new macro.

[lynnmcfadyen]

Thanks for your help i have implemente with the string option. However, long term will try to find someone with Java skills to help with the UI macro