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GoDaddy - Certificate Management pattern

I need to discover certificates held at GoDaddy. While I work on getting the required API key, I went looking for a documentation describing how to use the pattern. As far as I can tell, simply adding a cert management credential is not enough, so I ...

mhashemi by • Mega Sage
  • 4956 Views
  • 9 replies
  • 2 helpfuls

Need an End-to-End AWS Discovery & Service Mapping Guide

Hi Everyone,I’m looking for a complete, real-world, step-by-step guide for setting up AWS Discovery in ServiceNow from start to finish.I’m especially looking for guidance on the following:AWS prerequisites (IAM roles, permissions, Cloud Account setup...

AvinashU by • Tera Contributor
  • 1021 Views
  • 2 replies
  • 0 helpfuls

Create Tag based maps using script or ETL

Hi, I have a requirement to create tag-based maps from the tags coming from an integration I want to automate the process by creating the maps from ETL.Does anyone have any reference on how can I create a tag-based map from a script or from ETL. Rega...

Resolved! Using Flow Designer, add attachment to Send Email Action

Hi all, I've created a Custom App using Studio, whereby we will receive Weather Warnings from a National Weather provider, and then forward this e-mail onto relevant parties.  I created an extension of TASK so we can have a record of these weather al...

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SGC SentinelOne is flip-flopping the data.

Hello,I'm able to successfully setup the SGC-SentinelOne but multiple fields are getting updated multiple times. I have added the reconciliation rule to give only SentinelOne to update the records.Not only name all the attributes that will be populat...

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Shidhi by • Tera Contributor
  • 748 Views
  • 1 replies
  • 0 helpfuls

Resolved! Discovery Pattern pulls JSON having 15 records, but only creates 5

Please help with Discovery Pattern logic. We are pulling data from Nutanix (via API link), and I get a JSON, I do see that when I click the "Run Operation" button on the Pattern step, the JSON is coming nicely with 15 records, I can see that clearly....

NagyDan1 by • Giga Guru
  • 1445 Views
  • 4 replies
  • 0 helpfuls

Issue Adding Manual Approvers to Change Request Approval Related List

Hello @everyone,I’m working on change request approvals and need to set up functionality that allows a user to add an approver by clicking the Edit button on the Approval related list under the Change Request record.So far, I’ve checked the Edit butt...

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Community Alums by Community Alums •  
  • 1436 Views
  • 5 replies
  • 0 helpfuls

Serial Number not populating

Hello Everyone,When running discovery for ip switch class, "serial number" is not populating & it is blank.I checked the pattern logs and debugged the step "insert the serial number to cmdb_ci_ip_address" & serial number is not populating only manufa...

ChittiS by • Tera Guru
  • 1195 Views
  • 5 replies
  • 0 helpfuls

Service Mapping Usage

Hi, I am looking for the use cases which explains how the below Personas use Service Mapping in their daily work for efficiency.  Change Owners / Change ManagersThanksMoin

MoinudeenA by • Tera Contributor
  • 1076 Views
  • 2 replies
  • 0 helpfuls

CMDB data source

If ci populated in cmdb ,it ill show the discovery_source right ex:servicenow,sccmhow that valueis showing  whether its servicenow,manual entry,sccm i want to know what exactly happens in background

guthikayala by • Giga Contributor
  • 898 Views
  • 2 replies
  • 0 helpfuls