Hi Guru! I have a requirement from our business who wants enrich the alerts with CMDB data after the alert binds a CI.For example, we would like to enrich the alert with the Support Group indicated into the CI impacted by this alert.I didn't found ho...
Hello Community, I've come across some puzzling behavior with the Asset/CI synchronization that I can't seem to trace, and I'm hoping someone might have seen this before. The Scenario: When an Asset's state is "In Stock," if we update the Assigned to...
Is there a documention on IVANTI integration to ServiceNow CMDB?
Hi, I am not familiar with mid-server errors please assist with steps on how to resolve the issues noted. The errors below if sorted will the mid servers upgrade? 1. when upgrading to patch 7a some servers upgraded, and some did not upgrade 2. It is...
Good afternoon all I would like to draw a report with all incidents opened and closed in the previous month. I can do that, but what I am battling with is how to I get older incidents that were logged earlier but closed in the previous month to also...
When running discovery on a Windows server, the RAM value is retrieved from the registry. However, this value may not reflect any recent increase in RAM on the machine. To fetch the updated RAM value without rebooting the machine, you can use the fol...
I am trying to use the new Alert Automation tools within SOW. When creating an enrichment rule I am trying to parse out the severity number value from "key": "Sev2"}],I am using (?:.*)"Sev(\d)"(?:.*) as my regexIn the UI is shows that its working Ho...
I need to discover certificates held at GoDaddy. While I work on getting the required API key, I went looking for a documentation describing how to use the pattern. As far as I can tell, simply adding a cert management credential is not enough, so I ...
Hi, How can I find the certificate renewal workflow, or any flows in Flow Designer that are used for Approval purposes, in the context of ITOM Visibility Certificate Inventory and Management? Thanks
We are looking at alternatives to gather information from devices, primarily laptops that are not regularly on the company network either in the office or via vpn. We have many users that work from home, so the devices are on the vpn sparingly, but w...
When trying to Test Account my Cloud Discovery Schedule, its showing this error:(See attached image)There was a hotfix for the script include DiscoverySensor (778011130a0a0b2500c4595ad1d1d768) "System Upgrades: glide-vancouver-07-06-2023__patch7-hotf...
Hi All, In Probe "Horizontal Pattern" under "Sensor That Reacts to This Probe" tab, the "Horizontal Discovery Sensor" is missing. There is no "Horizontal Discovery Sensor" in discovery_sensor list - it is missing. I see this error on simply creating...
Can anyone help me to find the ebook for CIS-Discovery? I am unable to find it in the on-demand course of CIS-Discovery.
Hello,We are customizing the JavaScript of the Zabbix connector definition in ServiceNow. This script customization is intended to return the values of the tags in the additional information of the events.Initially, we included the line "selectTags":...
Hi All, I am aware of the configuration to enabled ALL traffic from a MID server to go via a proxy: How to make MID Server use a proxy for all traffic - Support and Troubleshooting (servicenow.com) My question is, is there a way to only force tr...
