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JAMF Connection Issue

I'm configuring Service Graph for JAMF , As part of the guided set up configure connection , I'm trying to test the connection . As i do that , I'm getting this error - Unable to make a connection to JAMF API call. Please check your credential config...

VA5 by Tera Contributor
  • 3713 Views
  • 4 replies
  • 0 helpfuls

Sizing discovery with ACC for laptops

Hi All,I am trying to understand how many MID servers are required to discover 20k laptops once per week. Including Installed Software.There is a really good article about sizing that doesn't mention duration or frequency.MID Server sizing for Agent ...

emildutsov by Tera Contributor
  • 782 Views
  • 1 replies
  • 0 helpfuls

Resolved! Discovery - Oracle CBD & PDBs

Hello -  We are having an issue that we are working through with support but I wanted to ask if anyone has run into the same issue as us and if you were able to find a workaround.  We are trying to discover Oracle CDBs and PDBs and have found that we...

Tim80 by Tera Expert
  • 7115 Views
  • 15 replies
  • 5 helpfuls

Discovery error for cmdb_ci_db_mssql_instance credenditals

Hello folks, We have an issue where the discovery models are showing a mismatched discovered version. Additionally, the discovery is failing with the following error: "Please check cmdb_ci_db_mssql_instance credenditals and run discovery again!". Ple...

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ServiceNow Discovery Use Cases

Hi Everyone, I am compiling a catalog of the various use cases that have been implemented as part of our ServiceNow Discovery deployment. By “use case,” I am referring to specific scenarios such as integrations with third‑party tools, credential mana...

Migrating mid server from on-prem to cloud

Hi friends, I am stuck across one interview question which I attended yesterday. There is a mid-server in on-prem environment which is discovering CI's since last 6 months. Now, I want to migrate the mid-server to cloud environment.  What are the pos...

Asmita7 by Tera Expert
  • 1098 Views
  • 2 replies
  • 2 helpfuls

ServiceNow ITSM SOAR Actions

Hi Everyone, Long time lurker, 2nd time poster. I have a requirement to integrate the below https://marketplace.crowdstrike.com/listings/ServiceNow-ITSM-SOAR-Actions I'm newer to integrations, I've done Azure SGC, but I'm having a hard time finding o...

cjpolanco by Tera Contributor
  • 1092 Views
  • 2 replies
  • 0 helpfuls