Changing the Behavious of Name field on SYS_USER table

[User150433]

In SYS_USER table "name" field is a calculated field. As per our requirement we want to show name as Last Name, First name. So I changed calculation of this field in Dictionary. Now the name is shown as expected.

On caller field of Incident it works great. if I start typing with Last name it populates names. But If I try this on Assigned to field it does not work.

Any pointers on this??

Regards,
Amit

[GerardoGutierre]

kris.markham

I would not recommend using this script. It may have worked well on product in the past, but more recently we have seen it cause an issue with the updated date, on user records.