checks are not writing in the ecc_queue of the agent based discovery - Agent Host Collection

[SK Chand Basha]

Hello Everyone,

When i run the agent on demand by using collect host data , only enhanced discovery check is running and getting in ECC queue, Other software installed & Usage checks are not running what could be reason, these all are default checks.

I tested with test check we are geting payload, after i have tried to process via script include AgentNowHandler it's not working.

var payloadSysId = 'sys_id of software usage ecc queue';

var eccRecord = new GlideRecord('ecc_queue');

if (eccRecord.get(payloadSysId)) {

var anh = new AgentNowHandler();

anh.processEccRecord(eccRecord);

} else {

gs.info('ECC Queue record not found for sys_id: ' + payloadSysId);

}

Thank you!

[Doci1]

I still dont understand your question.

When you hit "Collect host data" -> triggers "Enhanced Discovery" check definiton-> record is in ecc_queue with source "on_demand_request", you received the input (again even in ecc_queue) -> input is process by Check Definition "Check type: "Enhanced Discovery" -> values are stored in CMDB.

[Pratiksha]

We added few more checks. Apart from enhanced discovery rest of the check not getting triggered. One of the example would be software usage check.  @Doci1 

[Doci1]

And have you included those checks in Policies? Because Policy decides "when" and "where" will run checks, and checks contains "what".

[Doci1]

Or you mean that you have included additional checks into "Collect host data"??

[Pratiksha]

yes