CMDB - Associate Vendor to a CI Record

[KristyS]

I have a requirement to associate a vendor to a specific ci record in the CMDB.       This requirement is related to a BIA process for Disaster Recovery and having all of the required information together for an asset.    

Has anyone entered vendors into a table and associated the vendor to a ci record in the CMDB?     How did you accomplish this?

[sachin_namjoshi]

Hi Kristy,

We have implemented this functionality with partner connections custom class.

We created custom class ( to store partner connection record) which is extended from cmdb_ci table.

Also, we have built another custom table to store vendor information which has reference of partner connection so that we have many to many relationship with vendor and partner connection.

Regards,

Sachin

[darius_koohmare]

Hi Kristy,

It is common to store your vendor information in the 'Company' table (core_companies).

You then use the 'vendor' reference field on the Configuration Item records.

You can add related lists to the 'vendor' record on the company table to show all CI's that are from a single vendor.

This blog applies to the Express version, but it's relevant to your case: Vendor Management in Express - ServiceNow Express Support