Conflict between Protocols

[Khasim khan]

Hi folks,

I've a discovery schedule with an IP address (UNIX, WINDOWS).

During scanning phase WMI, SSH are responded as open. As per the priority WMI classifier is triggered and completes the process. I want to discover both the devices in single attempt.

How can I achieve this?

[Kiran_T]

HI @Khasim khan 

You can try configuring the WMI,SSH behavior in the schedule and it will discover both the devices when the schedule is executed.

[Khasim khan]

Do I need to add Windows & SSH under functionality in behavior? with different phase numbers?

[SwarnadeepNandy · Accepted solution]

Hello @Khasim khan,

It sounds like you have a situation where two devices share the same IP address but have different operating systems (UNIX and WINDOWS). This can cause problems for Discovery, as it may only classify one device and ignore the other or create duplicate entries for the same IP address.

One possible solution is to use the Discovery Multiple IP Behavior property, which controls how Discovery handles devices with multiple IP addresses. You can set this property to one of the following values:

• Skip: Discovery skips devices that have multiple IP addresses. This is the default value.
• Create: Discovery creates a new device record for each IP address that it finds on a device.
• Update: Discovery updates the existing device record with the new IP address that it finds on a device.

To discover both devices in a single attempt, you may want to set this property to Create, so that Discovery will create separate records for each device with the same IP address. However, this may also result in duplicate records for devices that have multiple valid IP addresses, such as load balancers or routers. Therefore, you should carefully review your network configuration and decide if this option is suitable for your environment.

Another possible solution is to use the Discovery Device Identification feature, which allows you to define custom rules for identifying devices based on various attributes, such as MAC address, serial number, host name, etc. You can use this feature to create unique identifiers for devices that share the same IP address but have different operating systems. For example, you can create a rule that uses the MAC address and the operating system as identifiers, so that Discovery will recognize that two devices with the same IP address are actually different if they have different MAC addresses or operating systems. You can find more information on how to use this feature in this article.

I hope this helps

Kind Regards,

Swarnadeep Nandy

[Khasim khan]

Hi @SwarnadeepNandy ,

Could you please attach the 1st KB link.