Control-M Integration with ServiceNow

[Muffin]

Hi All,

Has anyone successfully integrated ServiceNow with Control-M ? Can anyone help me with the set by step instruction on how to set this up ?

Thanks in advance!

[Rahul Priyadars]

I am not much Aware on Control M - just is know its a tool which manages Batch Jobs.

What exactly you want to do from This Integration? I think in my environment we have Integrated some other Batch Processing Tool with Service Now.

Please elaborate then you may have the solution.

Regards

RP

[Muffin]

Hi Rahul,

We are trying to auto create incidents from Control-M alerts.

Thanks!

[Rahul Priyadars · Accepted solution]

This is BMC Control M correct.

You can send email to Service Now from Control M and Spawn an Incident in Service Now.

If Control - M can consume Service Now Incident Table REST API then also you can create an Incident in Service Now.

Regards

RP

[Muffin]

Thank you!