Credentials required to discover VOIP handsets

[swethak89906641]

Hello,

Has anyone had success discovering VOIP devices? Specifically VOIP handsets.

[SK Chand Basha]

Hi @swethak89906641 

You could require SNMP credentials

Refer this thread

 https://www.servicenow.com/community/itom-forum/discovery-of-voip-phones-fax-machines-teleconf-equip...

Mark it Helpful and Accept Solution!! If this helps you to understand.

[Pratiksha]

@swethak89906641  Chand is right. They respond to SNMP creds, You might need to create identifier as oob it might get discovered as IP switch