CSDM Quiz

HiranamyeeM · ‎03-04-2026

Hi All,

Pls help me out with correct answers.

From which of the following can the Managed by group be configured and synchronized to the underlying group or class of Configuration Items (CIs)? (Choose 2 Answers)
a. Business Service Offerings
b. Business Services
c. Technology Management Services
d. Technology Management Offerings
e. CI Class Manager

TIA

Hiranmayee Mohanta

fknell · ‎03-04-2026

Hi @HiranamyeeM,

Apart from the right answers (d, e), here you have the explanation, which is more important imho.

Here is the doc, that provides guidance on setting groups: Synchronizing group assignment attributes

Hope this helps!

View solution in original post

HiranamyeeM · ‎03-04-2026

Thanks All, for your quick reply !

surekha_cha · 3 weeks ago

I think the correct answers:

c, e

https://www.servicenow.com/docs/r/yokohama/servicenow-platform/common-service-data-model-csdm/manage...

fknell · 3 weeks ago

Could you please explain why you think it's c? The referenced documentation is not talking about setting the managed by group.