Discover storage device via snmp protocol

[swapnilp7]

Hello Everyone,

We want discover storage device but client having challenges to configured SMI credential. Can we discover storage device via SNMP protocol. Any document or reference link.

Thank you..!

[SwarnadeepNandy]

Hello,

According to the ServiceNow documentation, you can discover storage devices using ServiceNow Discovery via SNMP protocol, but with some limitations. For example, you cannot discover the following information using SNMP:

• Storage pools
• Storage volumes
• Storage processors
• Storage ports
• Storage disks
• Storage file systems
• Storage shares

To discover this information, you need to use the Common Information Model (CIM) protocol, which requires the Service Location Protocol (SLP) and the SMI credential.

SNMP discovery Explained - Support and Troubleshooting (servicenow.com) - This may help.

Kind Regards,

Swarnadeep Nandy

[Sohail Khilji]

Iam using SIMs and CIM Creds, I have few question >

1. Can i use my existing mid server for SIMs installation ?

2. Which all ports would be requested for opening ?

3. What all credentials and how many are required for storage devices discovery (Hauwie storage)? One CIM creds with admin access is fine ?