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Discovering Windows OS installed programs

shembop
Tera Contributor

My question is, how can I make discovery show installs like Notepad, stickynotes, calculator, solitaire etc.

The ask is for these to show up under software installations

2 REPLIES 2

SK Chand Basha
Tera Sage

Hi @shembop you required SAM for this to getting software installation

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0684480

 

Mark it Helpful and Accept Solution !! If this helps you to understand.

Pratiksha
Mega Sage

You should be able to see the insalled software on cmdb_software_instance table. 

You should be checking running processes for the list you mentioned. 

For software installation refer this : https://docs.servicenow.com/bundle/vancouver-it-asset-management/page/product/software-asset-managem...

 

Regards, 

Pratiksha

Mark it Helpful and Accept Solution !! If this helps you to understand.