‎05-06-2024 02:16 PM
My question is, how can I make discovery show installs like Notepad, stickynotes, calculator, solitaire etc.
The ask is for these to show up under software installations
‎05-06-2024 11:15 PM
Hi @shembop you required SAM for this to getting software installation
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0684480
Mark it Helpful and Accept Solution !! If this helps you to understand.
‎05-06-2024 11:25 PM
You should be able to see the insalled software on cmdb_software_instance table.
You should be checking running processes for the list you mentioned.
For software installation refer this : https://docs.servicenow.com/bundle/vancouver-it-asset-management/page/product/software-asset-managem...
Regards,
Pratiksha
