Discovery and discovering an Eaton UPS

klautrup
Kilo Expert

Hi,
In my developer instance running latest Kingston patch I'm testing scanning an Eaton 9PX 2000i RT 2U UPS using snmpv3.

Discovery is able to read several parameters, but since it is not ootb able to set the Manufacturer + Model it seems I have to add a new OID filed under 'SNMP System OIDs':
find_real_file.png

 

Then Discovery will also set 'Manufacturer' + 'Model':
find_real_file.png

 

However, Discovery does not populate the 'Serial number' field, so it seems I also need to do some customization to get that field populated.

In the Discovery status -> ecc queue -> SNMP Classify xml input I see the s/n here:
find_real_file.png

 

What exactly do I need to do to get Discovery to put that into the cmdb_ci_ups.serial_number field?

2 REPLIES 2

doug_schulze
ServiceNow Employee
ServiceNow Employee

What you are seeing there isn't considered the serial (at least in our identification process) but you have the info which is half the battle! What you want to do is create a custom probe to pull in serial number during exploration...I wouldnt tweak the OOB identifiers, that can get messy as my friend @ryan_zulli has come across doing something similar for juniper. Make your life easy and do it in exploration..

 

You can even trigger the probe based on a condition very similarly like we do APC or HP printers. See the condition scripts on their exploration probes in the Standard UP and Generic Printer classifiers respectfully..

 

find_real_file.png

 

 

John gmail
Kilo Contributor

Hi,

Did you ever figure out how to do this?