Hi I have created a workflow with workflow editor were depending on the department selected in the request for an Application Access Request, the request will be assigned to a specific approver. When testing this new workflow the request is using a d...
We are looking to discover container registry, repository, Tags and image id in Azure .Currently there is a pattern (Docker Engine ) which fetch this information ,we are able to pull some information but not whole data ..this is being collected by V...
I am trying to discover Checkpoint firewall, but the Firewall classifier does not collect much data, missing Serial Number for example. Specifically this device: CheckPoint 23800https://www.checkpoint.com/downloads/products/23800-security-gateway-dat...
Whenever i try to add ip address in the quick ranges on Discovery schedule lets say around 600 ip address separated by comma (,)it automatically adds some of the ip's in the "Discovery Range Item Excludes list"Any idea why this could be happening whe...
Hi All, We are trying to discover the Service Packs for Linux Suse servers for which the OS version is less than 15. However, discovery is filtering the information in the pattern only for OS less than 15. Have anyone faced the issue and tried a reso...
Hello Community, We are facing a problem in which we have been struggling for the past few weeks. Hope you can help us because this is having a critical impact on our instance. We have configured different SNMP Trap Collectors that are continuously s...
Does ServiceMapping shows connection between VM & Corresponding ESXi server?
Hello Team,Recently I configured the Service Graph Connector for AWS [Version 1.5], I have observed the below Issue.Problem Statement:The Graph Connector for AWS fetches the data via IntegrationHUB ETL in which for server table [cmdb_ci_server] the d...
We're experiencing an issue from a custom table outside the global scope where delegate can only see approve and reject button in the approval form, but cannot see the approval details. It says record not found. The case record is from custom table c...
Hi all. It appears that baseline ServiceNow configuration will create asset records [alm_asset] when new CI is created even if this CI applies to virtual machine. I'd like to better understand what are best practices to avid asset record insertion fo...
I got following notification form ServiceNow: Beginning with the Now Platform® Utah release planned for March 2023, ServiceNow MID Server offering will no longer support TLS 1.1 or below. TLS 1.2 and newer protocols will not be impacted, and no act...
Hello, We are attempting to use a MID server to process SNMP traps to the Event Management modules' em_event table, however it does not yet fully support automatic varbinds mapping to event fields. So, we had the idea to create a script that would a...
We are processing delete record in sys_attachment table from application not global.We setting "can delete" to true and add ALC only delete records in sys_attachment with condition is table name = xx_ntt85_network_do_customize.In addition, We have cr...
Having an issue where the CI name field isn't populating when it is deployed, however discovery is populating the Fully Qualified domain name field. Any tips on anything to look at?We did just implement a software module and another discovery source ...
I'm building an external integration to push inventory data to ServiceNow CMDB and I'd like to pull the list of discovery sources configured on my ServiceNow instance.They are the "Choices" for the cmdb_ci.discovery_source attribute (see screenshot).
