Discovery Error – Hitachi G Series G370 Storage Server

[Vini]

Hi,

Hitachi G Series G370 Storage Servers are in scope for discovery. Accordingly, we have configured CIM credentials to enable their discovery. Based on the error logs, the device is being classified and CIM communication appears to be occurring—we can also see the expected Credential ID in the ECC Queue input log. However, the device is still not being discovered.

Error Message: MDB Identification Error: In payload missing minimum set of input values for criterion (matching) attributes from identify rule for table [cmdb_ci_storage_server]. Add these input values in payload item '{"className":"cmdb_ci_storage_server","values":{"sys_class_name":"cmdb_ci_storage_server"},"internal_id":"602250edd54fea149518bd4a23e78eef","sys_object_source_info":{},"settings":{},"sys_ire_info":{},"display_values":{}}'

Device is classifying but not identifying further to complete storage server discovery.

Regards,

Vini.

[Vini · Accepted solution]

Resolved the discovery issue!!!

To troubleshoot storage device discovery issues make sure to use cim query tool.

Ex: https://<your instance name>//cim_query2.do

on this query, provide Target device IP address, MID Server and query.

following are  sample queries.

• CIM_ComputerSystem.*
• CIM_namespace

I did resolve the issue by adding  "cim_version" paramer with value = modern [Attached screenshot for your ref] on CIM Probe.

https://<<Your instance name>>/now/nav/ui/classic/params/target/discovery_probes_cim.do%3Fsys_id%3D0...

hope this helps!!!

Regards,

Vini.

[srinija_itom]

Thanks for sharing the solution, @Vini ! This is helpful!