Discovery Error when trying to discover Azure subscription

Nabil EL FILALI
Tera Expert

Hi, 

I'm setting a new connection between Servicenow instance and Azure , but when I tested with Discover Subscription, i get the error bellow:

 

Discovery Subscription Error : Failed to execute API - Request not sent to uri= https://login.windows.net/6904605a-48fe-387d-9cc8-d079e788e2D7/oauth2/token : org.apache.commons.httpclient.HttpException: Session contains no certificates - Untrusted (script_include:AzureAPIInvoker; line 38)

 

I checked tenant ID , Sub ID, Key everything is OK 

Any idea please ? 

 

thank you 

3 REPLIES 3

SK Chand Basha
Giga Sage

Hi @Nabil EL FILALI 

Refer this KB 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0723531

Mark it Helpful and Accept Solution!! If this helps you to understand.

hello 

I tried your recommandation but it dosn't resolve my issue

when I connect my PDI to Client Azure subscription, it works 

*client version is Washingtonn and mine is Vancouver

 

thank you

Pratiksha
Mega Sage
Mega Sage

You might need to add the certificate. Check the certificate chain on the client machine by loggin in to the mid server and opening the client instance on browser.  When you click on URL it will show some additional certificate. Tryto add those. Windows team can help you in this aspect.