Discovery Errors Dashboard - How do we remediate the errors?

[Nicola Berry]

Discovery Errors Dashboard 

We are in the process of reviewing the errors that are appearing on our Discovery Errors Dashboard, however we are unsure of which errors should be targeted and rectified first.

Is there a Get Well playbook that tells us how to fix all the various errors and should they be done in a particular order?

Is there a report that shows all of the errors in a single place so that we can see if there are different errors against the same IP Address?

Thanks in advance for any help you can provide.

Nicola

[Rahul Priyadars]

I doubt we have anything like that quick and crisp . Need to do some analysis and detailing.

In my view you should start picking first quick wins issues - like IP not reachable, Credentials issues etc.

Service now has given something to start with.

Open Discovery Dashboard and go on error section

https://YOURINSTANCE.service-now.com/nav_to.do?uri=%2Fhome.do%3Fsysparm_view%3Ddiscovery_dashboard

Follow the help link for error explanations

Regards

RP