DNS Names (cmdb_ci_dns_names) shows entries with .(empty) name

[Wim2]

DNS Name .(empty)

these entries are created under the name "DNS Name"

The creation date is random.

• First creation date 13-01-2020 22:35:06              
• Last creation date 07-09-2020 01:25:23

Has someone seen this beheavure

How can I solve this issue ansd prevent it from adding more DNS Names empty.

Info

• Class = cmdb_ci_dns_name
• Name = empty
• First Discovered = empty
• created by = mid server
• created on = verschillende data's
• updates = created on

Correct record

Record with empty name

[Alberto Consonn]

Hi,

have a look at the suggestion posted here, it might give you a good idea on how to fix this behavior:

https://community.servicenow.com/community?id=community_question&sys_id=5524c87ddb41fbc0d82ffb243996...

If I have answered your question, please mark my response as correct and/or helpful.

Thank you very much

Cheers
Alberto

[Wim2]

Alberto

The )empty) entries where createddue to Credentialless Discovery. We have turned Credentialles Discovery off a few weeks ago.

We just removed the (empty DNS NAmes) entries.

11 days later, there where still no new records with an (empty && !!NULL) DNS Name.

Thank You

Wim 

[Wim2]

Alberto,

I will investigate: 

• Setting the field "Name" to mandatory.
• Create a BR that wil check "Before update" if the field "Name" is populated and abort the Insert if not.

I will comeback to it and give you credits if the solution isworking.

Greets

Wim