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‎09-11-2018 10:19 AM
Hello, Does discovery still update the retired CIs? Thanks!
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‎09-11-2018 10:26 AM
Out of the box yes it will discover and update it. It's one of those weird things where is it really retired if you can discover it? The other thing is that Service Mapping is different and will actually not discover it if it's marked as operational status = retired. Either way in general you may want to setup a process for these to flag them somehow so you can follow-up on them (or even used most recent discovery date to form a process). Thanks.
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‎09-11-2018 10:24 AM
Yes, in my experience if the Name and Serial match, we will update it. I'll wait for others to chime in on how they handle this.
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‎12-15-2022 01:22 AM
Hello ,
Does discovery updates the status of retired CIs to installed again from retired status ??
Thanks
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‎12-15-2022 07:34 AM
yes, please read this full thread to see when and why
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‎09-11-2018 10:26 AM
Out of the box yes it will discover and update it. It's one of those weird things where is it really retired if you can discover it? The other thing is that Service Mapping is different and will actually not discover it if it's marked as operational status = retired. Either way in general you may want to setup a process for these to flag them somehow so you can follow-up on them (or even used most recent discovery date to form a process). Thanks.