Error: In payload invalid data source [CredentiallessDiscovery] exist. You need to provide a valid choice value from field [discovery_source] in table [cmdb_ci]

[geet]

Hi All,

Kindly help me with the error below:

Regards,

Geet

[Alberto Consonn]

Hi,

please read the article below, it will suggest you how to fix the issue:

https://hi.service-now.com/kb_view.do?sysparm_article=KB0725092

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

[geet]

Hi Alberto,

Thanks for quick response!

I checked the KB article and it gives below Cause of this error:

You are missing the CredentiallessDiscovery choice from the Discovery Source column on cmdb_ci

So i just wanted to confirm back whether i am following it correctly or not.

Please suggest !

Regards,

Geet

[TarunSidana201]

Hi,

- Navigate to cmdb_ci.list

- Import XML for the record provided with the knowledge article.

- Try to create the service map again by choosing the option 'Retry Discovery'