Integration with Cisco Meraki - Service Graph Connector

User485076
Tera Contributor

Hi, 

Has anyone successfully integrated with Cisco Meraki. I've set up the initial configuration and connection using the API key and I'm able to pull in some devices from Meraki. However, I'm not able to pull in Meraki Organizations and Meraki Networks. I'm also getting the below error in my import. Any help would be great

Identification Reconciliation Engine(IRE) Processing errors->
1: ABANDONED: Abandoned due to too many errors
2: ABANDONED: Abandoned due to too many errors
3: ABANDONED: Abandoned due to too many errors
4: ABANDONED: Abandoned due to too many errors
5: In payload invalid data source [SG-Meraki] exist. You need to provide a valid choice value from field [discovery_source] in table [cmdb_ci]
6: In payload invalid data source [SG-Meraki] exist. You need to provide a valid choice value from field [discovery_source] in table [cmdb_ci]
1 ACCEPTED SOLUTION

Sam Webb
ServiceNow Employee
ServiceNow Employee

Hi there!

Looks like you need to add a value to discovery_source of SG-Meraki.

As for the other errors, hard to know without seeing them. Sometimes multiple mandatory attributes causes issues on imports.

Hope that helps!

Sam

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5 REPLIES 5

Sam Webb
ServiceNow Employee
ServiceNow Employee

Hi there!

Looks like you need to add a value to discovery_source of SG-Meraki.

As for the other errors, hard to know without seeing them. Sometimes multiple mandatory attributes causes issues on imports.

Hope that helps!

Sam

Hi,

I have try to install meraki devices, but so many times coming errors. do you know how to install this SG meraki please let me know.

Hi Nagoor,

Have you tried the setup video on Meraki's site?

https://apps.meraki.io/en-US/apps/381243/servicenow-connector

Hope that helps!

Hi Sam,

 

Do we have a list of CMDB tables that are populated as part of this connector. I could not find any documentation on the Meraki's site.

 

Regards,

Shivambi