ServiceNow integration with OEM via SNMP V1 trap

[Satish Wagh]

Hi All,

We are doing the ServiceNow integration with OEM via SNMP V1 trap.

By default ServiceNow uses the SNMPv1 Community String as ‘Public’, but due to security reason we cant use the default string.

We want to use the private string in order to authenticate between OEM and ServiceNow.

Does anyone change the default SNMP Community string with the private one, if yes please share the steps.

Thanks & Regards,
Satish Wagh

[Marlos]

Hi Satish, If you are referring to the MID SNMP Trap Listener, then you can follow the guidelines described in the documentation below:

https://docs.servicenow.com/bundle/kingston-it-operations-management/page/product/event-management/task/t_EMSNMPTrapEvent.html

[Kiran7]

Hi Satish,

Please find below link where you can get idea about this integration.

>>https://community.servicenow.com/community?id=community_blog&sys_id=954deee5dbd0dbc01dcaf3231f96197d

>>https://community.servicenow.com/community?id=community_question&sys_id=e15ccf65db9cdbc01dcaf3231f961937

If you find this information helpful please hit "Helpful"

Regards,

Kiran

[Anand50]

Hi Kiran,

I'm looking for options to integrate OEM with ServiceNow Event management. I do understand that we need to configure midserver to allow SNMP traps and perform the steps based on the documentation.

Our OEM team doesn't have much knowledge on what steps to be taken at their end. So do you have details on how exactly it should be configured at OEM end?  Should servicenow connector be downloaded at OEM side?

Thanks,

Anand.