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Resolved! Zabbix Connector - Connection test failed: RESPONSE ERROR

Hi I'm trying Event Management.When I configured the Zabbix connector and tested the connection, I encountered the following error:Connection test failed: RESPONSE ERROR : < Code - -32602 > < Message - Invalid params. > < Description - Invalid parame...

kawamura by Tera Contributor
  • 2097 Views
  • 3 replies
  • 1 helpfuls

Resolved! SCCM integration

Hi I have a doubt when I try to connect the SCCM am getting the below error *attached screenshot can anyone know how can this be resolved. RegardsAshfaq

Need to stop submit timecards on project tasks

Hello, Some end users are able to submit the timecards on project tasks. We need to restrict to submission of the time cards when the project task is closed. if we restrict, does it affect any other functionalities? Thanks in advance

Rama Rao by Tera Contributor
  • 716 Views
  • 3 replies
  • 0 helpfuls

Conditions in Alert Correlation rules

HI community, I have a scenario like if two alerts were created, The primary alert need to be tagged as secondary and the recent alert need to be tagged as a primary alert using correlation rules. I am quite confused with the conditions. Can some one...

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Madhan27 by Mega Guru
  • 281 Views
  • 1 replies
  • 1 helpfuls

ServiceNow - MID Server Communication

Hi All,Please share inputs on how an AMB message is sent to the MID Server’s channel.ServiceNow portal says:"The MID Server opens a persistent connection to the instance through the Asynchronous Message Bus (AMB) Client and listens on the /mid/server...

Classification probe not triggering after shazzam

I am trying to run discovery on an IP address using a mid server.The discovery process starts but gets stuck after shazzam input.*I tried restarting the mid, No luck!*Tried to check the user roles, discovery valid or not, All looks good but no luck!*...

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Microsoft Azure AD user provisioning

Hi, We have a requirement to integrate ServiceNow with Microsoft AZURE AD for automatic user provisioning. In our case, we already have LDAP that imports users. However, we are moving away from LDAP to Azure AD for user provisioning. We would like to...

Supriya B by Tera Contributor
  • 352 Views
  • 1 replies
  • 0 helpfuls

Azure Subscription Discovery fail with an error

When I click  on Discover Datacenters It shows this error 'Error :Failed to process the payload for translator List_Datacenters_Response_Processor com.snc.cloud.mgmt.modules.svccatalog.orchestration.BPOException: Failed to process the payload for tra...

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____39 by Tera Contributor
  • 742 Views
  • 4 replies
  • 1 helpfuls

Agent Client Collector Visibility Issues

Running into an issue where the status shows up but the host data collection shows 'collection failed'. I am able to run discovery against that same device and gather details without issue. 

Hardware Asset - State & Substate

For a hardware asset, how do I add a new substate to an existing state, and how do I add a new state?   Want to use the "stockroom" feature and have a custom value for something that is "in stock".  Replies are appreciated.  Thanks.

KenMoore by Kilo Explorer
  • 2502 Views
  • 3 replies
  • 0 helpfuls

S NOW with sap grc integration.

Need to link a SAP GRC request with a SNOW request we have couple of options and process flow is Option 1Save a SNOW request --> on save , trigger a SAP GRC ARM (ACCESS REQUEST FORM) (synchronous call ) and get the GRC#.Trigger a url using this grc# ...

Resolved! Integrating Aws with Service Now Via MID Server

Hii Community, Hope you all are doing well, I need to integrate. ServiceNow with Aws via Mid Server, so please let me know what the best practice or steps for accomplishing this task.  Thank you. Yours Sincerely, Zaid M Khan (gs.info.Servicenow Devel...

Zaid Mansoor by Tera Contributor
  • 1218 Views
  • 2 replies
  • 1 helpfuls

Extract Alert Management Rule

Hi,I am looking for an easy way to extract my Alert Management Rule so a human can understand it.A way we can document what we have done into a confluence type of page.Thanks

George18 by Tera Expert
  • 157 Views
  • 1 replies
  • 0 helpfuls