Resolved! Closing alert should resolve incident automatically
In event management settings closing alerts was set to resolve incidents automatically but i see no incidents getting resolved though the alert is closed?
Forum Posts
How to include Network devices in Application service map
We want to have network switches, routers, and firewalls that are in the communication path of the application servers. We are implementing a service mapping in our organization, and while we can view the application map and its relationship with the...
Need to disable the auto closure of Tool generation incident if it was MIM promoted Kindly suggest
Hi Need to disable the auto closure of Tool generation incident if it was MIM promotedIt means after event and alert when the incident get created and the it get promoted to MIM then after the In progress state we can manually change the state to re...
Resolved! WMI classification probe timeout
Have any of you run into issue that scheduled discovery job returns Windows - Classify probe with empty result. However, if you manually run discovery against these IP, then it will return information just fine.
Has anyone tried discovering Storage devices via SNMP?
Has anyone tried discovering Storage devices via SNMP? Were you able to discover and populate enough information via SNMP? What permissions/access were given?
Resolved! Can I turn off discovery for VM scaleset?
Hi Folks, is there a discovery pattern specifically for vmss that I can turn off? We do not want to manage them.
Is it possible to discover inactive network interfaces during discovery?
Our users are keen to have inactive network adapters being populated under a CI (IP Switch). Is it possible for discovery to discover and populate the data for the inactive network adapters/vlan ?
Discovery on IP Switch is not populating some network adapters
Can the discovery on IP Switch discover inactive network interfaces?
Discovery on a Firewall device for a specific country is having wrong relationships
When discovering a firewall device, when the discovery is completed, the firewall device has downstream relationships formed with CIs from other country/region. How can this be rectified so that the relationships are showing correctly?
Resolved! Report evaluating the discovery source in terms of the number of CIs discovered per run
Can anyone guide me on how to create a report that evaluates the efficiency of each discovery source in terms of the number of CIs discovered per run?
Resolved! How to download List view into excel
I need help to provide a button on top right corner to download list view as excel.I know i can go with export from list cloumn but i need a button. Thanks
CIs that are not updating their OS version
Hi folks, I have list of CIs that are not updating their OS version. Can you provide guidance on what analysis i should do and suggest remedies for fixing this issue? Your help will be much appreciated. Thank you.
Resolved! How to relaod page using ui action
Hi,I am updating field value by UI action button.. i want to reload page after clicking the button so that update info show. below script not working. current.u_report_flag = 1;current.update();setTimeout(function() { window.location.reload()}, 50...
ERROR- (Shell is not in supported shell list)
HI I am working on discovery of BMC devices. I tried to create a probe and execute the BMC device command to fetch the data. when i test this probe, I am getting the output of command followed by its also throwing "(Shell is not in supported shell li...
