Hi, I've duplicateed the database view [sn_itmon_http_entrypoint] to a new one which includes all tcp entrypoints and not just the http(s) ones. I would like to use that view to filter CIs in an ACC policy. The database view configuration is identic...
Hi, We have cloud discovery setup for one of the Service Account, which is bringing Virtual Machine instances as well as Virtual Desktops and uploading them into VM Instance table. We do not want to discover Virtual Desktops from the Cloud Discovery....
Hello everyone,I'm encountering an issue with the vCenter discovery process. While the VMware vCenter Instances are successfully updating with the latest discovery data, none of the ESX servers are reflecting the most recent discovery date. Although...
Hello! I have a LDAP integration setup with ServiceNow. (Created LDAP server, tested connection, used out-of-box OU definitions, loaded test data into target table in ServiceNow). I want to import locations (that do not have a user associated with th...
Hi.I'm trying to implement an independent population/update method to maintain a part of my company's CMDB not based in Discovery (but on Robust Transform maps and REST). I'll keep ip updated/maintained by Coalesce fields instead of IRE rules or what...
Hello everyone,I'm currently working on enhancing our IT Operations by integrating the Configuration Management Database (CMDB) with the Event Management tool in ServiceNow ITOM. The goal is to improve incident response times and the overall accuracy...
Hello Experts, Has anyone done OpenText uCMDB Integration with ServiceNow to populate CMDB recently?I found the below documentation from MicroFocus site but does not answers some of the queries such as:-https://docs.microfocus.com/UCMDB/11.0/cp-docs/...
Hello Everyone, I required technical help on modify the discovery pattern, The requirement is to update the pattern for network devices class (IP router and IP switch) so that the firmware manufacturer and firmware version value is populated in the r...
Hi Team; I am trying to discover HPE Blade device through SSH probe, which is giving below error. But when it discover using SNMP it works fine. But our requirement is probe through SSH to get all the config. Unsupported shell '$0'. Supported shell...
Hi @Rahul Priyadars The below blog was very helpful for Kubernetes discoveryhttps://www.servicenow.com/community/itom-articles/kubernetes-components-discovery-using-service-now-discovery/ta-p/2323630 Do you have any documents for EKS Cluster Discover...
I am using Flow designer. There is an action called "Ask for approval". What does the button "Add Manual Approver" do? As per the documentation, I think it allows the end user to add approvers on the records such as RITM from related list manually. H...
Good afternoonWe currently integrate SCCM and Intune via the spokes to enrich our CMDB's. This works ok however is very much dependent on the SCCM Software and Hardware inventory taking place - so data is not always up to date in the CMBD. Many years...
Hello,I am seeking documentation for installing a MID server for AWS discovery.Thank you in advance for your assistance.
Hi Team, Since one week, discovery scheduled jobs have been running very slow, earlier it took 6-7 hours to complete but now it not completing in 20 hours and getting cancelled due to the max time defined. There have been no changes to the instance s...
We currently use an SSH private key Credential to discover Linux Servers. The issue I keep seeing is there are Linux Servers that are not coming in through discovery. I checked with our Unix team and the credential is on the servers we are trying to ...
