Event management reports
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‎07-31-2022 03:08 AM
Team - We do have plan to integrate with monitoring tool(CA Spectrum) with servicenow. Now would like to know what all reports can be possiable from ServieNow after event management integration.
Would like to explore on list of reports which are possiable from ServiceNow to generate w.r.t to monitoring
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Event Management

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‎07-31-2022 02:57 PM
Hi Sudharshan,
Please refer to this link and related docs.
Event Management Analytics and Reporting Solutions
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‎07-31-2022 09:53 PM
Do u have the listed KPIs for ITOM Event Management?
You can pull reports from Event table, Alert Table , Correlated alerts etc .
Full blown details are already given in the same post.
Regards
RP