Event Management Zabbix Connector Instance

Marvin5
Tera Expert

Hi Guys

 

I'm working with our Inf team to connect Zabbix using the EM connector instance. 

 

Following the below docs, I've created a basic auth credential and added the details to the connector (IP host provided by Inf team etc). They have configured Zabbix, although the docs they are following refers to a webhook https://git.zabbix.com/projects/ZBX/repos/zabbix/browse/templates/media/servicenow?at=release/6.4 

 

When testing the connector I get the following error and they also see the same error in Zabbix

 

Any advice/help appreciated

 

Thank you

Marvin

 

4 REPLIES 4

Ryan Zulli
ServiceNow Employee
ServiceNow Employee

Hi Marvin,

  That error is due to a recent change in Zabbix, changing the "username" variable - this has been fixed in the latest version of our Event Management Connectors plugin - please update in your instance and use the new Zabbix_V2 connector definition.

 

If you want to find it in the Zabbixv2_JS script include, look for this code 

getAuthToken: function () {
        var username = this.probe.getParameter("username");
        var password = this.probe.getParameter("password");
        var body = this.createRequestBody("user.login", {
           "user": username,
           "password": password
         });

 

and change "user" to "username"

 

Thanks,

-Ryan

Hi Ryan

 

Thanks for the reply. It was actually to do with port 443 not being open on the host server.

 

Thanks

Marvin

I assume Its working Now ?

 

Regards

RP

Hi Rahul

 

Correct, now working.

 

Thanks

Marvin