Exclude class from the Duplicates

Marcin Witosla1
Tera Expert

Hello All,

Is it possible to exclude one class (cmdb_ci_patches) form checking duplictaes? 

I have checked CI Class manager and under Health Inclusion rules 

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sys_class_nameINSTANCEOFcmdb_ci_appl^ORsys_class_nameINSTANCEOFcmdb_ci_batch_job^ORsys_class_nameINSTANCEOFcmdb_ci_cluster^ORsys_class_nameINSTANCEOFcmdb_ci_server^ORsys_class_nameINSTANCEOFcmdb_ci_netgear^ORsys_class_nameINSTANCEOFcmdb_ci_outofband_device^ORsys_class_nameINSTANCEOFcmdb_ci_storage_device^ORsys_class_nameINSTANCEOFcmdb_ci_cloud_ecs_cluster^ORsys_class_nameINSTANCEOFcmdb_ci_cloud_ecs_service^ORsys_class_nameINSTANCEOFcmdb_ci_cloud_load_balancer^ORsys_class_nameINSTANCEOFcmdb_ci_cloud_subnet^ORsys_class_nameINSTANCEOFcmdb_ci_compute_security_group^ORsys_class_nameINSTANCEOFcmdb_ci_vm_instance^ORsys_class_nameINSTANCEOFcmdb_ci_vcenter_object^ORsys_class_nameINSTANCEOFcmdb_ci_nas_file_system^ORsys_class_nameINSTANCEOFcmdb_ci_service^ORsys_class_nameINSTANCEOFcmdb_ci_storage_switch^ORsys_class_nameINSTANCEOFcmdb_ci_ucs_blade^ORsys_class_nameINSTANCEOFcmdb_ci_cluster_resource^ORsys_class_nameINSTANCEOFu_cmdb_ci_apigee_api_proxy^ORsys_class_nameINSTANCEOFu_cmdb_ci_hp_enclosure^ORsys_class_nameINSTANCEOFcmdb_ci_rack^ORsys_class_nameINSTANCEOFcmdb_ci_cmp_resource^operational_status=1^EQ

It cannot be edited.Should i add a new Inclusion rule with cmdb_ci_patches class and opertional status is opertional to the Duplicate metric ?

Kind Regards

Marcin

 

 

3 REPLIES 3

Deepti Rajvansh
Tera Contributor

Hi,

You have to add new rule for cmdb_ci_patches to exculude it.

Please mark my response correct/helpful as applicable!

 

Thanks & Regards,

Deepti

Should this rule have Duplicate metric ?

How to test it after that?

Kind Regards

Marcin

doug_schulze
ServiceNow Employee
ServiceNow Employee

In the class manager add an exception in the health inclusion rule..

 

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