glide.authentication.external.disable_local_login Not working

dressman
Kilo Expert

Our 'glide.authentication.external.disable_local_login' redirection property is not working. It is set to true and the 'glide.authenticate.failed_requirement_redirect' property is also set but when I go to the http://.service-now.com it is not redirecting them. I was able to reset all of the user passwords so they cannot login but I want to prevent local logins. This wiki article details how this is possible: http://wiki.service-now.com/index.php?title=External_Authentication_(Single_Sign-On_-_SSO)#Redirection_Properties. We are using the latest update so that is not the issue. Any thoughts?

-Greg

7 REPLIES 7

The build is 1-22-2010_1502. I was told that is the latest.


Miguel Caldero3
Mega Expert

Hey dressman, did you get an answer for your last questions about the scripts? I'm having a simillar issue.


dressman
Kilo Expert

Sorry, Yeah we resolved this issue. Our technical consultant noticed that I was using 'glide.authenticate.external.disable_local_login' instead of 'glide.authentication.external.disable_local_login'. I guess i just copied one of the other glide.authenticate properties and changed the last part. I guess it helps to have an additional eye.

Greg