Grab MID logs, files and thread dump UI Action in midserver,
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10-24-2020 06:40 AM
i am trying to get the logs it is saying logs are being grabbed but where can i see the logs. can someone tell me
also what is the meaning of the queue and state in ecc queue list?
thanks
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10-24-2020 06:58 AM
Hi Pradeep,
The retrieved logs are available on the related list as txt files which can then be downloaded and analysed.
The queue is either output or input. This allows the ecc_queue processing to distinguish what records on the table have been placed for the MID server to pick up and process or requires the instance to process
- Output - to be picked up by the MID Server and contains an action. Most common one you'll see has the topic of "HeartbeatProbe" and is the keep alive check to see if the MID Server is still up and accessible.
- Input - data returned by the MID Server or REST service to be processed.
State determines whether that particular payload has been processed or not.
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10-24-2020 07:20 AM
hi i just now ran the ui action,
but in log files i dont see any logs generated today.
In ecc queue when i ran the ui action,
i got few logs as input and other few output
I am seeing wrapper.log record and i see a text payload file in both input and output queue.
what is this mean?

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10-24-2020 08:29 AM
Log files don't generate daily, they extend until they reach a data size limit.
From your screenshot, the two files at the bottom of the list are the logging files currently being used, this is evident by no end date.
The wrapper.log is the Tanuki java wrapper that hosts and operates the MID service.
The agent0.log is the log file that tracks information regarding the MID servers operations.
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10-26-2020 10:26 AM
9 times our of 10, you want agent0.log.0.
The input from that operation should have a payload.txt attachment file you can download.
Those files are sharded when they reach 10MB, so if you need older information move on to agent0.log.1, etc.
As Kieran says, you may occasionally want to look at the Wrapper log to check for restarts and unhandled exceptions.
- Tim.