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Resolved! OOTB Notification in the Contract Management

Hello together, we want to use the Contract Module in the future.There are diffrent Condition Check Definitions in it.So I want to create a scheduled job, which check the event contract.expiration daily and send a notification.Are there any OOTB Noti...

Resolved! Unable to discover Logical Datacenter through a Management group

Dear All,  I am facing an issue with the Cloud Discovery using the management Group. I am able to discover all the sub-accounts that are associated with the Management Group, however when I try to run the discovery , I get the following error.  Accou...

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Nilanjan1 by Mega Sage
  • 778 Views
  • 4 replies
  • 1 helpfuls

Meaning of Closed Incomplete

In a dump of the closed items there are "Closed Incomplete" items, do you know the definition of this selection value and why it would be selected?  This is part of the evidence to be provided to the auditors.

rajeshgk1 by Giga Contributor
  • 7825 Views
  • 3 replies
  • 2 helpfuls

Resolved! Filter catalog item variable by variable on another field?

I'm trying to update the Report an Issue record producer with variables that are reference fields to two custom tables: u_university_buildings and u_university_rooms. The field "bldgcode" on u_university_rooms is a reference to u_university_buildings...

JP-ODU by Tera Guru
  • 2679 Views
  • 17 replies
  • 10 helpfuls

Resolved! Can the MID server access CIs on different network segments?

Hi. Please tell me if it is possible that the MID server access CIs on different network segments. When we set the IP range, we set a private IP address, but we thought that if that were the case, we could only detect CIs that existed in the same net...

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MID Server and AWS Auto Scaling Group

Can a MID server be feasibly set up to use an AWS Auto Scaling Group? I recall reading in a customer case study somewhere that they didn't worry about sizing the MID server too much because they just relied on the auto scaling groups, but wasn't able...

Adz1 by Mega Guru
  • 1362 Views
  • 2 replies
  • 4 helpfuls

Resolved! see if ip address is in a global IP exclusion list

We have a lot of global IP address lists in ServiceNow split between IP Lists, IP Ranges and IP Subnets. Is it possible to provide a list of IP addresses and see if it is in a global IP exclusion list and which one?